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Apple iPhone 11 128GB Dual SIM Phone

Apple iPhone 11 128GB Dual SIM Phone

Before using iPhone, review the iPhone User Guide at You can also use Apple Books to download the guide (where available). Retain documentation for future reference.

Safety and Handling

See “Safety, handling, and support” in the iPhone User Guide.

Exposure to Radio Frequency

On iPhone, go to Settings > General > Legal & Regulatory > RF Exposure. Or go to

Battery and Charging

Don’t attempt to replace the iPhone battery yourself—you may damage the battery, which could cause overheating, fire, and injury. The lithium-ion battery in your iPhone should be serviced or recycled by Apple or an authorized service provider, and must be recycled or disposed of separately from household waste. Dispose of batteries according to your local environmental laws and guidelines. For information about Apple lithium-ion batteries and battery service and recycling, go to For information about charging, see “Important safety information” in the Lasers The proximity sensor and the TrueDepth camera system contain one or more lasers. These laser systems may be disabled for safety reasons if the device is damaged or malfunctions. If you receive a notification on your iPhone that the laser system is disabled, you should always have it repaired by Apple or an authorized service provider. Improper repair, modification, or use of non-genuine Apple components in the laser systems may prevent the safety mechanisms from functioning properly, and could cause hazardous exposure and injury to eyes or skin.
Hearing Aid Compatibility (HAC)
iPhone is hearing aid compatible as determined by ANSI C63.19-2011. This standard has two ratings: M (for reduced radio-frequency interference to enable acoustic coupling) and T (for inductive coupling with hearing aids operating in telecoil mode) on a scale from 1-4, where 4 is most compatible. This iPhone is rated M3/T4. Note: the 2019 ANSI C63.19 standard does not use this rating system nor do any test standards exist for any wireless technologies that transmit above 6 GHz. Therefore, 5G NR mmWave frequency bands cannot be tested. Compulsory FCC statement: This phone has been tested and certified for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
Avoid Hearing Damage
To prevent possible hearing damage, do not listen at high volume levels for long periods. More information about sound and hearing is available online at and in “Important safety information” in the iPhone User Guide.
Medical Device Interference
iPhone contains magnets as well as components and/or radios that may interfere with medical devices. See “Important safety information” in the iPhone User Guide.
Apple One-Year Limited Warranty Summary
Apple warrants the included hardware product and accessories against defects in materials and workmanship for one year from the date of original retail purchase. Apple does not warrant against normal wear and tear, nor damage caused by accident or abuse. To obtain service, call Apple or visit an Apple Store or an Apple Authorized Service Provider—available service options are dependent on the country in which service is requested and may be restricted to the original country of sale. Call charges and international shipping charges may apply, depending on the location. Subject to the full terms and detailed information on obtaining service available at and, if you submit a valid claim under this warranty, Apple will either repair, replace, or refund your iPhone at its own discretion. Warranty benefits are in addition to rights provided under local consumer laws. You may be required to furnish proof of purchase details when making a claim under this warranty: For Australian Consumers: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Apple Pty Ltd, PO Box A2629, Sydney South, NSW 1235. Tel: 133-622.
Regulatory certification information is available on-device. Go to Settings > General > Legal & Regulatory. Additional regulatory information is in “Safety, handling, and support” in the iPhone
FCC and ISED Canada Compliance
This device complies with part 15 of the FCC Rules and ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

EU / UK Compliance
Apple Inc. hereby declares that this wireless device is in compliance with Directive 2014/53/EU and Radio Equipment Regulations 2017. A copy of the Declaration of Conformity is available at Apple’s EU representative is Apple Distribution International Ltd., Hollyhill Industrial Estate, Cork, Ireland. Apple’s UK representative is Apple UK Ltd., 2 Furzeground Way, Stockley Park, Middlesex, UB11 1BB.

Use Restriction
This device is restricted to indoor use when operating in the 5150 to 5350 MHz frequency range. This restriction applies in: AT, BE, BG, CH, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MT, NL, NO, PL, PT, RO, SE, SI, SK, TR, UA, UK(NI).
Disposal and Recycling Information
The symbol above means that according to local laws and regulations your product and/or its battery shall be disposed of separately from household waste. When this product reaches its end of life, take it to a collection point designated by local authorities. The separate collection and recycling of your product and/or its battery at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For information about Apple’s recycling program, recycling collection points, restricted substances, and other environmental initiatives, visit
Class 1 Laser Information
This device is classified as a Class 1 Laser product per IEC 60825-1 Ed. 3. This device complies with 21 CFR 1040.10 and 1040.11, except for conformance with IEC 60825-1 Ed. 3., as described in Laser Notice No. 56, dated May 8, 2019. Caution: This device contains one or more lasers. Use other than as described in the user guide, repair, or disassembly may cause damage, which could result in hazardous exposure to infrared laser emissions that are not visible. This equipment should be serviced by Apple or an authorized service provider.

© 2021 Apple Inc. All rights reserved. Apple, the Apple logo, iPhone, and TrueDepth are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Books is a trademark of Apple Inc. Apple Store is a service mark of Apple Inc., registered in the U.S. and other countries. Printed in XXXX. 034-04779-B

Documents / Resources

Apple iPhone 11 128GB Dual SIM Phone [pdf] User Guide
iPhone 11, 128GB Dual SIM Phone, iPhone 11 128GB Dual SIM Phone

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