SMT750IC Smart UPS Installation Guide Smart-UPS SMT750IC, SMT1000IC, SMT1500IC, AMT3000IC SMT750IC Smart UPS SmartConnect.apc.com Free additional 1-year battery…
APC Smart-UPS™ Tower, LCD 230V with Smart Connect Port User Manual
SAVE THESE INSTRUCTIONS – This manual contains important instructions that should be followed during installation and maintenance of the Smart-UPS and batteries.
Read these instructions carefully and look at the equipment to become familiar with the equipment before trying to install, operate, service or maintain it. The following special messages may appear throughout this manual or on the equipment to warn of potential hazards or to call attention to information that clarifies or simplifies a procedure.
DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
CAUTION indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE is used to address practices not related to physical injury.
RISK OF HYDROGEN SULPHIDE GAS AND EXCESSIVE SMOKE
Failure to follow these instructions could result in equipment damage and minor or moderate injury.
Contact APC by Schneider Electric Customer Support to determine the age of the installed battery modules.
Radio Frequency Warning
WARNING: This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in which case the user may be required to take additional measures.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are intended to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense.
The APC™ by Schneider Electric Smart-UPS™ is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to specified levels or the batteries are fully discharged.
This user manual is available on the APC by Schneider Electric web site, www.apc.com
NOTE: The User Manual and Safety Guide are accessible on the APC by Schneider Electric web site, www.apc.com.
NOTE: Read the safety instruction sheet before installation.
Inspect the UPS upon receipt. Notify the carrier and dealer if there is damage.
The packaging is recyclable; save it for reuse or dispose of it properly. Check the package contents:
NOTE: The UPS comes with battery disconnected.
0º- 40ºC (32º-104ºF)
0-95% Relative Humidity
Connect the Battery
The battery connector is located on the rear panel.
For battery connection, push the tethered jumper plug into the corresponding port
|USB Port || |
|Use only interface kits approved by APC by Schneider Electric. |
Use only the supplied cable to connect to the Serial Port. A standard serial interface cable is incompatible with the UPS. Serial and USB Ports cannot be used simultaneously.
|The UPS features transient voltage surge suppression (TVSS) screw for connecting the ground lead on surge suppression devices such as telephone and network line protectors. |
When connecting grounding cable, disconnect the UPS from utility power.
Front Display Panel
|Online ||The UPS is supplying utility power to the connected equipment.|
|AVR Trim ||The UPS is compensating for a high utility voltage.|
|AVR Boost ||The UPS is compensating for a low utility voltage.|
|On Battery ||The UPS is supplying battery power to the connected equipment.|
|Overload ||The connected loads are drawing more than the UPS power rating.|
|Replace Battery / Battery Disconnected ||The battery is disconnected or must be replaced.|
|Power On ||Press this button to turn on the UPS. Read on for additional capabilities.|
|Power Off ||Press this button to turn off the UPS.|
|Self-Test||Automatic: The UPS performs a self-test automatically when turned on, and every two weeks thereafter by default. During the self-test, the UPS briefly operates the connected equipment on battery. |
Manual: Press and hold the
|Cold Start||120V and 230V models only: Supply battery power to the UPS and connected equipment in the absence of utility voltage (see Troubleshooting). Press the Test button for one second and release. The UPS will beep briefly and go quiet. Press and hold the |
|Diagnostic Utility Voltage ||The UPS has a diagnostic feature that displays the utility voltage. |
The UPS starts a self-test as part of this procedure. The self-test does not affect the voltage display. Press and hold the
The UPS switches to battery operation automatically when there is an utility power outage. While running on battery, an alarm beeps four times every 30 seconds.
Press the button to silence this alarm. If the utility power does not return, the UPS continues to supply power to the connected equipment until the battery is fully discharged. If PowerChute is not being used, files must be manually saved and the computer must be turned off before the UPS fully discharges the battery.
Refer to www.apc.com for on battery runtimes.
NOTE: Settings are adjusted through PowerChute software or optional SmartSlot accessory cards.
|Function||Factory Default||User Selectable Choices||Description|
|Automatic Self-Test||Every 14 days (336 hours)||Every 7 days (168 hours), On Startup Only, No Self-Test||Set the interval at which the UPS will execute a self-test.|
|UPS ID||UPS_IDEN||Up to eight characters (alphanumeric)||Uniquely identify the UPS, i.e. server name or location for network management purposes.|
|Date of Last BatteryReplacement||Manufacture Date||mm/dd/yy||Reset this date when you replace thebattery module.|
|Minimum Capacity Before Return from Shutdown||0 percent||0, 15, 30, 45, 50, 60, 75,90 percent||Specify the percentage to which batteries will be charged following a low battery shutdown before powering connected equipment.|
|Voltage SensitivityThe UPS detects and reacts to line voltage distortions by transferring to battery operation to help protect the connected equipment.||High|| ||Note: In situations of poor power quality, the UPS may frequently transfer to battery operation. If the connected equipment can operate normally under such conditions, reduce the sensitivity setting to conserve battery capacity and service life.|
|Alarm Delay Control||Enable||Enable, Mute, Disable||Mute ongoing alarms or disable allalarms permanently.|
|Shutdown Delay||90 seconds||0, 90, 180, 270, 360, 450,540, 630 seconds||Set the interval between the timewhen the UPS receives a shutdown command and the actual shutdown.|
|Low Battery Alarm||2 minutes PowerChute software provides automatic, unattended shutdown when approximately 2 minutes of battery operated runtime remains.||2, 5, 8, 11, 14, 17, 20, 23minutes Times are approximate.||The UPS will beep when 2 minutes of battery runtime remains.Change the low battery alarm interval setting to the time that the operating system or system software requires to shut down.|
|Synchronized Turn On Delay||0 seconds||0, 60, 120, 180, 240, 300,360, 420 seconds||Specify the time the UPS will wait after the return of utility power before turn on to avoid branchcircuit overload.|
|High Transfer Point||100V model:108 Vac |
120V model:127 Vac
230V model:253 Vac
|100V model: 108, 110,112, 114 Vac120V model: 127, 130,133, 136 Vac230V model: 253, 257,261, 265 Vac||Set the high transfer point higher to avoid unnecessary battery usage when the utility voltage is usually high and the connected equipment is specified to operate with input voltages this high.|
|Low Transfer Point||100 V model: 92 Vac |
120 V model: 106 Vac
230 V model: 208 Vac
|100 V model: 86, 88, 90,92 Vac120 V model: 97, 100,103, 106 Vac230 V model: 196, 200,204, 208 Vac||Set the low transfer point lower when the utility voltage is usually low and the connected equipment is specified to operate with input voltages this low.|
|Output Voltage 230Vmodel only||230 Vac||220, 230, 240 Vac||Select the output voltage.|
|Temperature||Operating||0 to 40 °C (32 to 104 °F)|
|Storage||-15 to 45 °C (5 to 113 °F)|
|Maximum Elevation||Operating||2,000 m (6,562 ft)|
|Storage||15,240 m (50,000 ft)|
|Humidity||0 to 95% relative humidity, non condensing|
|International Protection Code||IP20|
|Applicable power grid power distribution system||TN Power System|
|Applicable Standard||IEC 62040-1|
Store the UPS covered in a cool, dry location, with the battery fully charged.
At -15° to +30° C (+5° to +86° F), charge the UPS battery every six months.
At +30° to +45° C (+86° to +113° F), charge the UPS battery every three months.
Battery Module Maintenance
The UPS battery life differs based on usage and environment. Consider replacing the battery every three years. This UPS has an easy to replace, swappable battery, isolated from electrical hazards. You may leave the UPS and connected equipment on during the replacement procedure. See your dealer or contact APC by Schneider Electric (see Contact Information) for information on replacement batteries.
NOTE: Upon battery disconnection, equipment is not protected from power outages.
Removing the Front Bezel and Battery Module
Replacing the Battery Module
Reverse the instructions for Removing the Front Bezel and Battery Module.
NOTE: To close the battery door, ensure the plungers are in the extended position, push the door shut, and push the plungers into the locked position.
Be sure to deliver the spent battery to a recycling facility or ship it to APC by Schneider Electric in the replacement battery packing material.
Use the chart below to solve minor UPS installation and operation problems.
Refer to www.apc.com
|Problem and/or Possible Cause||Solution|
|UPS will not turn on|
|UPS not connected to utility powersupply.||Check that the power cord from the UPS to the utility power supply is securely connected at both ends.|
|Battery not connected properly.||Check that battery connector on the rear panel is fully snapped into position.|
|Very low or no utility voltage.||Check the utility power supply to the UPS by plugging in a table lamp. If the light is very dim, have the utility voltage checked.|
|UPS will not turn off|
|UPS has detected an internal error.||Do not attempt to use the UPS. Unplug the UPS, unplug the battery connector on the rear panel, and have it serviced immediately.|
|UPS beeps occasionally|
|Normal operating UPS beeps whenrunning on battery.||None. The UPS is helping protect the connected equipment from occasional utility power irregularities.|
|UPS is not providing expected backup time|
|The UPS battery is weak due to a recent outage or is near the end of the service life.||Charge the battery. Batteries require recharging after extended outages, and wear faster when frequently put into service or when operated at elevated temperatures. If the battery is near the end of the service life, consider replacing even if the replace battery LED is not yet illuminated.|
|Left half, right half, or center section of front panel LEDs are flashing|
|UPS has detected an internal error andshut down.||Do not attempt to use the UPS. Turn off the UPS, unplug the battery connector on the rear panel, and have it serviced immediately.|
|Front panel LEDs flash sequentially|
|The UPS has been shut down remotely through software or an optionalaccessory card.||None. The UPS will restart automatically when utility power returns.|
|All LEDs are off and the UPS is plugged into a wall outlet|
|The UPS is shut down or the battery isdischarged from an extended outage.||None. The UPS will return to normal operation when the power is restored and the battery has a sufficient charge.|
|The overload LED is illuminated and the UPS emits a sustained alarm tone|
|The UPS is overloaded. The connected equipment is drawing more VA than the UPS can sustain.||The connected equipment exceeds the specified “maximum load.”The alarm remains on until the overload is removed. Disconnect nonessential equipment from the UPS to eliminate the overload.The UPS continues to supply power as long as it is online and the circuit breaker does not trip; the UPS will not provide power from batteries in the event of a utility voltage interruption.If a continuous overload occurs while the UPS is on battery, the unit turns off output in order to help protect the UPS from possible damage.|
|The Replace Battery/Battery Disconnected LED is illuminated|
|This LED flashes and a short beep isemitted every two seconds to indicate the battery is disconnected.||Check that the battery connector on the rear panel is fully engaged.|
|Weak battery.||Allow the battery to recharge for 24 hours. Then, perform a self-test. If the problem persists after recharging, replace the battery.|
|Battery has not passed the self-test.||The UPS emits short beeps for one minute and the replace battery LED illuminates. The UPS repeats the alarm every five hours.Perform the self-test procedure after the battery has charged for 24 hours to confirm the replace battery condition. The alarm stops and the LED clears if the battery passes the self-test.|
|The Site Wiring Fault LED on the rear panel is illuminated (120V model only)|
|The UPS is plugged into an improperly wired utility power outlet.||Wiring faults detected include missing ground, line neutral polarity reversal, and overloaded neutral circuit.Contact a qualified electrician to correct the building wiring.|
|The input circuit breaker has tripped|
|The UPS is overloaded. The plunger onthe circuit breaker has popped out.||Reduce the load on the UPS by unplugging equipment. Press in the plunger on the circuit breaker.|
|The AVR boost or AVR trim LEDs are illuminated|
|The system is experiencing excessive periods of low or high voltage.||Seek qualified service personnel to check your facility for electrical problems. If the problem continues, contact the utility company for furtherassistance.|
|UPS operates on battery although utility voltage exists|
|The UPS input circuit breaker hastripped.||To reduce the load on the UPS, unplug equipment and press in the plunger on the circuit breaker.|
|The line voltage is very high, low or distorted.||Move the UPS to a different outlet on a different circuit, asinexpensive fuel powered generators may distort the voltage. Test the input voltage with the utility voltage display (see Operation). If acceptable to the connected equipment, reduce the UPS sensitivity (see User Configurable Items).|
|Battery charge and load LED bar graphs flash simultaneously|
|The UPS has shutdown. The internal temperature of the UPS has exceeded the allowable threshold for operation.||Check that the room temperature is within the specified limits for operation.Check that the UPS is properly installed, allowing for adequate ventilation (see Position the UPS).Allow the UPS to cool down. Restart the UPS. If the problem continues, contact APC by Schneider Electric (see Contact Information).|
|Diagnostic utility voltage|
|All five LEDs are illuminated.||The line voltage is extremely high and should be checked by an electrician.|
|There is no LED illumination.||If the UPS is plugged into a properly functioning utility power outlet, the linevoltage is extremely low.|
|There is no illumination.||The UPS is running on battery, or it must be turned on.|
|The LED is blinking.||The UPS is running an internal self-test.|
If the unit requires service, do not return it to the dealer. Follow these steps:
Schneider Electric IT Corporation (SEIT), warrants its products to be free from defects in materials and workmanship for a period of two (2) years from the date of purchase. The SEIT obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective product or parts thereof does not extend the original warranty period.
This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase. Products may be registered online at warranty.apc.com. SEIT shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by end user or any third person misuse, negligence, improper installation, testing, operation or use of the product contrary to SEIT recommendations or specifications. Further, SEIT shall not be liable for defects resulting from: 1) unauthorized attempts to repair or modify the product, 2) incorrect or inadequate electrical voltage or connection, 3) inappropriate on site operation conditions, 4) Acts of God, 5) exposure to the elements, or 6) theft. In no event shall SEIT have any liability under this warranty for any product where the serial number has been altered, defaced, or removed.
EXCEPT AS SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, BY OPERATION OF LAW OR OTHERWISE, APPLICABLE TO PRODUCTS SOLD, SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH. SEIT DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE.
SEIT EXPRESS WARRANTIES WILL NOT BE ENLARGED, DIMINISHED, OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF, SEIT RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS.
THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES. THE WARRANTIES SET FORTH ABOVE CONSTITUTE SEIT SOLE LIABILITY AND PURCHASER EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES. SEIT WARRANTIES EXTEND ONLY TO ORIGINAL PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES.
IN NO EVENT SHALL SEIT, ITS OFFICERS, DIRECTORS, AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, ARISING OUT OF THE USE, SERVICE OR INSTALLATION OF THE PRODUCTS, WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT, IRRESPECTIVE OF FAULT, NEGLIGENCE OR STRICT LIABILITY OR WHETHER SEIT HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. SPECIFICALLY, SEIT IS NOT LIABLE FOR ANY COSTS, SUCH AS LOST PROFITS OR REVENUE, WHETHER DIRECT OR INDIRECT, LOSS OF EQUIPMENT, LOSS OF USE OF EQUIPMENT, LOSS OF SOFTWARE, LOSS OF DATA, COSTS OF SUBSTITUANTS, CLAIMS BY THIRD PARTIES, OR OTHERWISE.
NOTHING IN THIS LIMITED WARRANTY SHALL SEEK TO EXCLUDE OR LIMIT SEIT LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM ITS NEGLIGENCE OR ITS FRAUDULENT MISREPRESENTATION OF TO THE EXTENT THAT IT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.
To obtain service under warranty you must obtain a Returned Material Authorization (RMA) number from customer support. Customers with warranty claims issues may access the SEIT worldwide customer support network through the APC web site: www.apc.com. Select your country from the country selection drop down menu. Open the Support tab at the top of the web page to obtain information for customer support in your region. Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase.
Customer support for this or any other APC by Schneider Electric product is available at no charge in any of the following ways:
© 2022 APC by Schneider Electric. Smart-UPS and PowerChute are owned by Schneider Electric Industries S.A.S. or their affiliated companies. All other trademarks are property of their respective owners.
|APC Smart-UPS™ Tower, LCD 230V with Smart Connect Port [pdf] User Manual|
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