Amazon Echo Glow Multicolor Smart Lamp for Kids User Manual
Support for Echo Glow – Multicolor Smart Lamp for Kids
Get help using and troubleshooting common issues with Echo Glow – Multicolor Smart Lamp for Kids.
Getting Started:
Download the Alexa App
Download and install the Alexa app from your mobile device app store. Add the Alexa widget for easy home screen access.
- Open the app store on your mobile device.
- Search for Amazon Alexa app.
- Select Install.
- Select Open and sign in with your Amazon Account.
- Install Alexa widgets (optional).
Set Up Your Echo Glow – Multicolor Smart Lamp for Kids
Use the Alexa app to set up your Echo Glow – Multicolor Smart Lamp for Kids.
- Open the Alexa app
. - Open More
and select Add a Device. - Select Light.
- Select Amazon Echo and follow the on-screen instructions.
Device Settings and Features:
Control Echo Glow by Voice
Use voice commands to control your smart lamp.
Say things like:
- “Set light to [mode].”
- “Start a dance party.”
- “Stop dance party.”
- “Change bedroom light to [color].”
- “Set an alarm for [time] with [light name].”
- “Wake me up at [time] tomorrow with [light name].”
- “Turn off tap on [light name].”
- “Set a sleep timer for [time] on [light name].”
Change Echo Glow Colors
Say “Change bedroom light to [color]” or use the Alexa app.
- Open the Alexa app .
- Open Devices
. - Select Lights, then select your Echo Glow.
- Go to Color.
- Select Set and choose the device color.
What Are the Echo Glow Modes?
Echo Glow modes change the color of your device to create different themes.
You can try:
- Campfire
- Christmas
- Color Flow
- Disco
- Fire Truck
- Kwanzaa
- Mood Light
- Siren
- Underwater
- Valentine’s
Control Echo Glow Mode
Say “Set [device name] to campfire” or use the Alexa app.
- Open the Alexa app .
- Open Devices.
- Select Lights, then select your Echo Glow.
- Go to Mode.
- Select your preferred mode.
Use Rainbow Timers With My Smart Home Light
To set a Rainbow timer, say, “Set a 5-minute Rainbow timer with [device name].”
Rainbow timers work with any color-changing smart light connected to Alexa. When the timer starts, the light cycles through the colors of the rainbow.
Use Rainbow Timers With My Smart Home Light
To set a Rainbow timer, say, “Set a 5-minute Rainbow timer with [device name].”
Rainbow timers work with any color-changing smart light connected to Alexa. When the timer starts, the light cycles through the colors of the rainbow.
Start a Dance Party with Echo Glow
Say, “Start a dance party” and Echo Glow dynamically changes color while music plays from your Echo device.
Tap Your Echo Glow to Change Colors
To turn the feature on or off, use the Alexa app or say, “Turn off tap on [device name].”
- Open the Alexa app .
- Open Devices.
- Select Lights, then select your Echo Glow.
- Go to Tap and turn feature on or off.
Troubleshooting:
Reset Your Echo Glow – Multicolor Smart Lamp for Kids
If your Echo Glow – Multicolor Smart Lamp for Kids is unresponsive, reset your device.
- Press and hold the power button.
- Wait until Echo Glow blinks red (about 15 seconds).
Can’t Set Up My Echo Glow – Multicolor Smart Lamp for Kids
Echo Glow – Multicolor Smart Lamp for Kids setup can’t be completed.
- Confirm that parental consent has been provided for your household. Parental consent is required to control Echo Glow with Alexa, even if there are no children in your household. Manage parental consent at Manage Parental Consent or follow the on-screen prompts during setup.
- Check that your device and the Alexa app have the latest software version.
Update the Software on Your Echo Glow – Multicolor Smart Lamp for Kids
Echo Glow – Multicolor Smart Lamp for Kids always searches for the most up-to-date software version.
Leave Echo Glow inactive for 20 minutes and the device automatically updates itself.
My Smart Home Device Doesn’t Connect to Alexa
To troubleshoot setup or connectivity issues, try these steps.
- Make sure that your smart home device is compatible with Alexa. Devices that have a “Works with Alexa” badge are compatible with Alexa.
- Connect smart home Wi-Fi devices on 2.4 GHz bands.
- Restart your Alexa device and your smart home device by unplugging and plugging them back in.
- Check that your home internet has connectivity and if your Echo device responds. Say, “Are you online?”.
- If a “No new devices found” message appears in the Alexa app, your device may have connected automatically using Amazon’s Frustration-Free Setup technology. To confirm your device’s connection, check in the Alexa app under Devices.
- For third-party smart home devices that use Wi-Fi and aren’t Matter
certified, download the manufacturer’s app for your smart home device, and complete device setup. Alexa connects to your device with the associated skill.- With some devices, you can link your Alexa account and your third-party device’s account in the manufacturer’s app during setup. Then it may activate the relevant skill to connect with Alexa.
- If the relevant skill isn’t active after setup in the manufacturer’s app, activate the skill as needed in the Alexa app.
- Download and install any software updates available for your devices.
- If you’re using a Matter device, make sure it’s on the same 2.4 GHz Wi-Fi network as your compatible Echo device.
- For Matter devices, make sure it’s within 30 ft (9 m) of your compatible Echo device.
- For Zigbee
devices, make sure it’s within 30 ft (9 m) of your Zigbee hub or another connected Zigbee smart home device. - If you’re experiencing issues setting up a Zigbee, Bluetooth, or Matter smart home device, make sure it’s in pairing mode.
- If your smart home device stops working after successfully connecting to your Alexa Device:
- Disconnect your smart home device in the Alexa app. Then, activate your smart home device again.
- If your smart home device uses a skill:
- Try controlling the device in the manufacturer’s app.
- If you can control your device with the manufacturer’s app, but not with Alexa, reactivate the skill in the Alexa app.
- Check your internet connection in the manufacturer’s app.
If these smart home troubleshooting steps don’t work, try resetting your Alexa device and smart home devices.
Alexa Can’t Connect to My Smart Home Device Through Bluetooth
To set up Bluetooth smart home devices with Alexa, just power on your smart home device. Then say, “Discover devices.” If that doesn’t work, try these troubleshooting steps:
- Make sure that your smart home device supports Bluetooth by checking the packaging and the device for a Bluetooth logo
. - Make sure that your smart home device is compatible with Alexa by checking the manufacturer’s instructions or companion app.
- Place your smart home device within 30 ft (9 m) of your Echo device.
- Make sure that your Echo device software is up to date. Your Echo device software updates automatically.
- You can manually check for updates by restarting your device, or by saying, “Check for updates.”
- If you’re using an Echo device with a screen, swipe down from the top of the display and select Settings. Then go to Device Options > Check for software updates.
- For detailed steps specific to your device, open the Alexa app and go to Devices. Select
and then select Add Device. Select your brand or your device type, then follow the instructions in the app. - If you’re experiencing issues setting up your smart home device, make sure it’s in pairing mode.
If you’re still having trouble connecting Bluetooth devices, reset your device.
Alexa Isn’t Controlling Smart Home Devices
Smart home devices aren’t responding to commands or are responding intermittently.
- Check that your smart home device is on. If your device is battery operated, try inserting new batteries.
- Make sure your Alexa device and the Alexa app have the latest software version.
- If your smart home device uses a skill, try controlling your device with the manufacturer’s app.
- If you can control your device with the manufacturer’s app, but not with Alexa, remove and then add the skill again in the Alexa app.
- Otherwise, check your internet connection in the manufacturer’s app. If neither steps work, try resetting your Alexa device and smart home device.
- If your device is next to your router, it may not work. Move your Alexa device at least 6 ft (2 m) away from your router.
- Matter devices must connect on the same 2.4 GHz Wi-Fi network as your compatible Echo device.
- For Matter devices, make sure it’s within 30 ft (9 m) of your compatible Echo device.
- If your device has a Zigbee logo , make sure it’s within 30 ft (9 m) of your hub or another connected Zigbee smart home device.
- If your device has a Bluetooth logo , make sure it’s within 30 ft (9 m) of your compatible Echo device.
- If your connected home security system doesn’t arm in a routine:
- Make sure that no monitored doors or windows are open.
- Check that the system isn’t already in an armed mode.
- Make sure that your smart home device is compatible with Alexa. Devices that have a “Works with Alexa” badge are compatible with Alexa.
If these smart home troubleshooting steps don’t work, try resetting your Alexa device and smart home devices.
