ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat LOGO

ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat PRODUCT

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ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 1

IMPORTANT SAFEGUARDS

When using electrical products, especially when children are present, basic safety) precautions should always be followed, including the following:

  1. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they has been given supervision or instruction.
  2. This appliance can be used bl! children aged from 8 l)ears and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe walJ and understand the hazards involved.
  3. Children shall not play with the appliance.
  4. . Cleaning and user maintenance shall not be made by children without supervision.

READ ALL INSTRUCTIONS BEFORE USING
&, DANGER -To reduce the risk of electrocution: 

  1. Do not use it while bathing.
  2. Do not place or store product where it can fall or be pulled into a tub or sink.
  3. Do not place in or drop into water or other liquid.
  4. Do not reach for a product that has fallen into water. Unplug immediately.
  5. Do not wash the main unit or electrical plug with water or detergent.
  6. Do not handle the electrical plug with wet hands.
  7. Do not put a hand or other materials over the outlet of air drlJer or block the outlet of air drlJer.
  8.  Never disassemble, repair or modify this product.
  9. During installation, disassembllJ, repair, and maintenance of the product, the power plug must be switched off and water supplly be shut off.

WARNING -To reduce the risk of burns, electrocution, fire, or injury to persons. 

  1. Close supervision is necessary when this product is used by, on, or near children or individuals with disabilities.
  2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
  3. Never operate this product if it has a damaged cord or plug if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
  4. Keep the cord away from heated surfaces.
  5. Never use while sleeping or drowsy.
  6. Never drop or insert any object into any opening or hose.
  7. Do not use outdoors or operate where aerosol (spray) products are being used or where oil)gen is being administered.
  8. Connect this product to a properly grounded outlet only. See Grounding Instructions.
  9. Do not throw cigarettes and other burning materials into the toilet, otherwise, it might cause a fire.
  10. This product is an electric appliance, so it must be placed far away from water and other liquid.
  11. Do not all the product on its side or upside during the electrical circuit.
  12. It is prohibited to use other electric appliances in the same socket.
  13. It is forbidden to use the power extension or unstable loose outlet.
  14. Do not reuse any existing water supply hoses, otherwise, it might cause leakage, fire or electrical shock. Installation of the bidet seat should include specified components and a new water supply hose.

CAUTION -Indicates that failure to follow the instruction may cause bodily injury or property damage.

  1. Do not install or use the product in wet places like showers or steam rooms
  2. It is recommended to use a water-proof electrical outlet which should be Installed in a place where is not easy to get wet.
  3. This product should be used with 110V-120V, 50/60Hz electrical current only, and load current is at least 15A. The power plug must be equipped with a ground fault circuit interrupter or ground fault electrical leakage protector or similar high sensitive, rapid type leakage switch (Rated sensitive current under 6mA).
  4. During thunderstorms, it is strong recommended to unplug the seat to avoid power surges
  5. Take care when cleaning. Only use warm water and mild soap or a natural disinfectant like vinegar.
  6. Do not use bleach, ammonia, or alcohol-based chemical cleaners (most bathroom cleaners) on the bidet seat. This will result in discoloration and cracks over time.
  7. Do not stand on the product unit, seat, and cover.
  8. Do not lean!JOur weight back against the lid while seated
  9. This product is equipped with a soft-closing seat cover. Do not push the toilet seat closed, or damage may occur.
  10. Do not use lacquer thinner, petrol, liquid medicine, detergent, insecticide, toilet cleanser, and scrubbing brush to clean the product.
  11. Avoid exposure to direct sunlight as the plastic may discolor or crack over time
  12. Only use tap water or potable water, otherwise it may cause skin irritation
  13. Do not connect the seat to a hot water supply (cold water only!J). Make sure incoming water temperature is between 35-95F
  14. Raise rest room temperature to prevent the toilet from damaged due to freezing.
  15. When moving the product from a cold or wet environment to normal room temperature, wait for 2 hours until the condensation water is full!d volatilized. Doing so can prevent the product from electrical short-circuit.
  16. Stop using the product and shut off the power when a product malfunctions. Call for professional service.

GROUNDING INSTRUCTIONS

This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock b!d providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

DANGER – Improper use of the grounding plug can result in a risk of electric shock.

If repair or replacement of the cord or plug is necessary do not connect the grounding wire to either flat blade terminal. The wire with insulation has an outer surface that is green with or without! Yellow stripes is the grounding wire.
This product is a factor equipped with a specific electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. Do not modify the plug provided – if it will not fit the outlet, have the proper outlet installed b!d a qualified electrician. If the product must be reconnected for use on a different type of an electric circuit, the reconnection should be made b!d qualified service personnel.
SAVE THESE INSTRUCTIONS 

Parts Identification

ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 2ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 3

Side Control Knob Instructions

 

ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 4

 

 

Rear Wash

 

1.  While seated. turn the Side Control Knob clockwise to start a Rear Wash and Dry cycle. The seat will complete a full rear wash cycle. then a full drying cycle. then stop.ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 5

2.  During the wash. turning the knob clockwise will move the nozzle forward. Turning the knob counterclockwise will move the nozzle backward.

 

 

Front Wash

1. While seated. turn the Side Control Knob counterclockwise to start a Front Wash and Dry cycle. The seat will complete a full front wash cycle. then a full drying cycle. then stop.                                                                    ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 6

2.  During the wash. turning the knob clockwise will move the nozzle forward.

Turning the knob counterclockwise will move the nozzle backward.

 

Stop

 

Press the  Side Control Knob inwards to stop any in-progress  washing0. drying, or nozzle cleaning functions.ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 7

Technical Specification

 

 

Main Unit

Rated voltage 110V-120V, 50/60Hz
Rated power 960W
Inlet water pressure 0.08MPa – 0.8MPa (Static pressure)
Power cord length About1.2m
 

 

 

 

 

 

Cleaning device

Heating power 1400W (120V)
Water temperature 6-level adjustment
Spray pressure 5-level adjustment
 

Cleaning modes

Rear wash w/ oscillation, Front wash w/ oscillation, Easy wash, Auto wash/dry
Nozzle position 5-level adjustment
Water pressure protector Pressure maintaining device, Automatic pressure relief device
Backflow prevention Anti-syphon devise, Anti-backflow device, the Filter device
 

Safety device

Water temperature sensor, Dry heating protection, Thermostat, Thermal fuse, Ground protection, Leakage protection,

Anti-freezing and anti-cracking device

 

 

Drying device

Warm air volume Over 0.2m’/min
Warm air temperature 6-level adjustment
Heating power 200W
Safety device Over-heating protection, Thermal fuse
Deodorization Deodorization method Photocata lyst-free
 

 

 

 

Heated seat

Surface temperature 6-level adjustment
Heating power sow
Open and close the device Soft close
 

Burn protection

After 10 minutes of use, the seat temperature will automatically drop slowly to a low level
Safety device Seat sensor, Temperature sensor, Bimetallic thermostat, Thermo I fuse

Packing List

ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 25ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 26

Toilet Requirements &Product Dimensions &Recommended Tools  ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 13

Installation of Main Unit

  • This product has been pressure tested at the factory with distilled water before shipping. Please note that there may be residual water present. This is normal.
  • Do not install this product in wet rooms like showers or saunas.

ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 14

  1. After removing your toilet seat completely, insert the expansion nuts into the mounting holes. Press them in until the collar is flush with the surface of your toilet bawl. Then, secure the base plate using the screws and fixing brackets as shown in the image. Tighten the screws so that the base plate is secured and does not wiggle.
  2. Installation: slide the bidet seat into the base plate and push back until it locks in place with a click If you pull forward, it should not slide forward
  3. Disassembly: Locale and press the release button near the electrical cord. This will release the seat from the base plate and allow you to slide it forward.

Installation of water inlet hose and T valve
Please select the appropriate installation method according to lJOur actual situation ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 15

  1. Connect the T valve to the toilet fill valve as shown. Ensure the rubber washer is present at the T valve to ttoilet connection.
  2. Connect your existing toilet water supply hose as shown above.
  3. Connect bidet water supply hose to T valve as shown above.

Method 2 – installation on the skirted toilet. If your toilet fill valve is inaccessible (skirted toilet). contact us for an alternative t-valve that is installed on the shut-off valve. ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 16

  1. Connect the alternative t-valve to the shut-off valve.
  2. Connect your existing toilet water supply hose as shown above.
  3. Connect bidet water supply hose to T valve as shown above.

Preparation

  1. Turn on the water supply
    • Slowly open the shut-off valve. Check for leaks at each threaded connection. If no leaks are present, open the shut-off valve completely and continue monitoring until sure.
    • If the T valve to the toilet connection is leaking, it’s generally because the washer is not present or seated properly. Please double-check and also check to see that the T valve is threaded on straight.
    • If the bidet supply hose to the T valve connection is leaking, double-check that the hose’s rubber washer is present and seated properly.  ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 17
  2. Power Connection
    • Plug the power cord into a GFCI electrical outlet. Press the reset switch and the plug’s indicator light should appear, indicating that the power is on.
      Note: Press the test button prior to usage, the reset switch pops up and the indicator light goes off, indicating that the leakage protection function is normal.
      Press the TEST button (then RESET button) every month to assure proper operation.  ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 18
    • Only for models with leakage protection plug.
    • Please refer to the actual product.
  3. Start-up and self-inspection 
    1. Once the water is turned on and the power is connected, the seat will beep once. The white light around the knob will flash as the seat begins its start up and self-inspection sequence.
    2. The seat will beep again when the startup sequence is complete and the knob light should be a steady white.
    3. Your Alpha UX Pearl is ready to use.

Maintenance

Maintenance of Bidet Seat  

  1. Unplug the power cord before doing maintenance.
  2. Use only a soft, damp cloth with mild soap to clean. Avoid using harsh chemical cleaners like bleach, ammonia, and alcohol or the seat will discolor and crack over time. These chemicals degrade plastic. ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 19

Note: Do not rinse the surface of the product directly with water during maintenance.

Nozzle

The stainless steel nozzle cleans itself before and after each wash cycle. You can also manually clean it every once in a while.

  1. When nobody is seated, turn the Side Control Knob clockwise. The nozzle will extend and stay out for manual cleaning with a cloth or soft brush.
  2. The nozzle tip can be removed and cleaned separately. Grip the base of the nozzle with one hand and pull the nozzle tip out with the other. Use a soft brush to clean the tip.
  3. Put the nozzle tip back in place but do not force the whole nozzle assembly back in. Press the Side Control Knob in or the STOP button on the remote to have the nozzle retract. ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 20

Note: Avoid pulling or pushing the nozzle to avoid damage

Filter Maintenance

If poor spray performance occurs under normal conditions: ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 21

  1. Turn off the shut-off valve.
  2. Disconnect the water supply hoses from T valve.
  3. Take out filter and filter washer.
  4. Clean out the filter under running water using a toothbrush.
  5. Reinstall filter and filter washer, then re-connect water supply pipes.

Filter Cleaning for Pressure-maintaining Valve 

  1. Turn off the shut-off valve.
  2. Unplug from electrical outlet
  3. Disassemble the caver and unscrew the filter connector cover with a screwdriver.
  4. Take out the filter assembly with needle nose pliers.
  5. Clean out the filter under running water using a toothbrush.
  6. Reinstall the filter and tighten the cover with a screwdriver. ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 22

Note: Be careful not to damage the sealing ring, otherwise water may leak.

Self-cleaning Waterway Maintenance ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 23

When the self-cleaning waterway is clogged. or if there is no water coming out during self-cleaning process:

  1. Turn off the angle valve.
  2. Unplug from electrical outlet.
  3. Remove the seat, press the flow reset valve in the middle with a flat-blade screwdriver. then reinstall the seat, and turn on the water supply.
  4. If there is still no water coming out after pressing the flow reset valve, use a flat-blade screwdriver to unscrew the reset valve cover. remove the flow reset valve. and clean it with a toothbrush or small brush. After cleaning, reinstall the components

Note: Cut off power prior to discharging the water.

Disassembly and Installation of the supply hose ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat FIG 24

  • Disassembly: Open the clamp cover, rotate it coun­ter clockwise, and use a flat-blade screwdriver to pry the clamp out of the slot.
  • Installation: Push the hose into the quick-connect fitting on the unit. Secure with provided clamp.
  • b. Rotate the clamp until the opening faces down.
    c. Close the clamp cover

Troubleshooting Guide

 

Problem

 

Cause

 

Solution

 

 

No water from nozzle

Water supply hose is kinked Straighten the hose to remove the kink
Shut-off valve is off shut-off valve

Turn on the shut-off valve

A water failure occurred Restore the water supply
 

 

Poor water spraying

Water supply hose is kinked Straighten the hose to remove the kink
shut-off valve is not fully turned on Turn on the shut-off valve fully
Filter is clogged Clean the filter
Low water

temperature

The water temperature is not set properly Adjust the water temperature
 

Low seat temperature

The seat temperature is not set properly Adjust the seat temperature
Eco mode is on turn off eco mode and wait 5 minutes
Low dryer temperature The dryer temperature is not set properly AdJ.U st the dryer temperat Ure
 

Spray nozzle cannot retract

Power off Push back the spray wand gently and turn power on
Nozzle is dirty Clean the nozzle
 

A spray nozzle cannot extend

Power off Turn on the power
Seat sensor not engaged Make sure there is skin contact on seat
The remote control doesn’t turn on The positive and_ negative directions of the batteries 1s incorrect Reload the batteries
 

 

Malfunction of deodorization

Seat sensor is not engaged Adjust the position on seat to activate the sensor
 

Deodorization function continues

after user leaves

 

It is normal for the deodorizing function to continue operating for

a few minutes after the user leaves

 

 

 

Caution

If the problem cannot be resolved as per the above solutions, please disconnect the power and contact us.
 

If the power leakage protection switches always trips, it means that there may be a defect. Please disconnect the power and contact us.

Note: it is normal that a new bidet or a bidet unused for a long time may produce a little odor when using the drying function.

Email: [email protected]  

 

Documents / Resources

ALPHA BIDET UX-EW UX Pearl Electric Bidet Seat [pdf] Installation Guide
UX-EW, UX Pearl Electric Bidet Seat, UX-EW UX Pearl Electric Bidet Seat

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