ALORAIR logoStorm SLGR 1250X
Installation and Operations Manual

ALORAIR SLGR 1250X WiFi Control Commercial DehumidifierREAD AND SAVE THESE INSTRUCTIONS
AlorAir Solutions INC.
Add: 2048 E. Francis St Ontario CA 91761
Tel: 888-990-7469
E-mail: [email protected]

Safety Instructions

  • Don’t adjust or alter the unit in any way.
  • The use of unauthorized parts will void your warranty. Contact your approved distributor for assistance.
  • Always unplug the unit prior to removing the cover.
  • Inspect the power cord prior to use and do not use it if it is damaged.
  • The unit should only be used with a 115V/60Hz circuit protected by a GFCI outlet.

Identification

Prior to installation of the unit, write down the serial number and date of purchase. You will need this information if you need assistance in the future. The data label on the side of your unit has the necessary information.
Model Number:
Storm SLGR 1250X
Storm LGR 1250X
Storm LGR 1250
Serial Number:
Date of Purchase:
For additional questions concerning your dehumidifier:

  • Contact your installing contractor
  • Contact AlorAir Solutions :
    [email protected]
    888-990-7469

Electrical Supply

Power Supply: 115V/60Hz
115V/60Hz
Outlet Requirement: 3-Prong, GFCI
circuit protector:15 Amp
WARNING Using a 220V outlet may cause serious injury from electric shock
To reduce risk of injury:

  1. Always disconnect the machine from electrical power before servicing
  2. Only plug the unit into a grounded electrical circuit.
  3. Do not use an extension cord.
  4. Do not use a plug adapter.

How the Storm SLGR 1250X works

The Storm SLGR 1250Xdehumidifier utilizes its integral humidistat to monitor the conditioned space. Once conditions are outside the desired setpoint, the compressor energizes and the air is drawn across an evaporator coil. The evaporator coil is cooler than the dew point of the air so the water vapor will turn into liquid condensation. The air is then reheated through the condenser coil and distributed back into the room.

Guidelines

Operation Notes

  • Always make sure that the unit is operated, transported, and stored on a stable surface.
  • For maximum efficiency, operate the unit with all windows and doors closed.
  • Do not place the unit anywhere that may block the inlet or outlet airflow.

Drain Hose Notes

  • The Storm SLGR 1250Xis equipped with an external drain line connection, making it easy to plugin
  • The drain line can be directed outside or into any sink, drain, etc.
  • For more effective draining, uncoil the entire hose before using.
  • Never place the end of the hose higher than 15 feet.
  • Always ensure that the drain hose is not blocked prior to use.

Transportation Notes

  • Always secure the dehumidifier during transportation.
  • If the unit is transported vertically, return it to a normal horizontal position, and let sit for 30 minutes prior to use.

Parts Diagram

ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - diagram ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - diagram2

Using the Display- Main Screen

*LCD Display Instructions*

ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - display

  1. When the machine is powered on but not working:
    (after power on, the buzzer makes a sound)
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - figBoot display: The LOGO interface will disappear after 2 seconds. Enter  the following interface
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig1The machine displays when it is not working. (Power o state but have electricity)
  2. Main interface display of dehumidification state:
    The following information is displayed when the machine is working:
    000 JOB HRS:
    Refers to the working time, which is defined as the time from starting up to shutting down, including the defrost time during the period, and the standby time after the humidity. The submenu has a reset function. If not, the working time shall be accumulated.
    Total time 9999 hours, the largest cumulative to the largest automatically reset after the restart, and display units for hours. (round o).
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig3• 000 LIFE HRS:
    Refers to the total working time, i.e. the total working time (hours), which is in hours. (press the mode key + select the confirmation key, and the total working time will be cleaned after 3 seconds.
    • IN/OUT 00°F 00% 00 gr/lb:
    Indicates the temperature, humidity, and moisture content of the air inlet and outlet {GPP – grain per pound (gr/lb)).
    • Set 00%:
    Indicates set humidity.
    • If the main interface does not operate for 10 minutes. the screen will go out. Press any key to wake up.
    • Other icons light up or flicker when opened. The total working time is the accumulation of each working time (hours) in hours. (Press the mode key + select to confirmation key, and the total working time will be cleaned after 3 seconds.
  3. Dehumidification status submenu interface display
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig43.1Device name displayed on the screen:
    You can change the device name on the APP application.
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig53.2″Indicates”:
    Do I need to clear out this time?”, press “>”if you need to clear. When the operation is completed, the working time of the main interface and the working time of this interface will be reset and started to be instant again. After accumulation (9999), clean up and round.
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig103.3″Coil Temp 000°C “:
    Used to display the current temperature of the coil. When it is below zero, the “-” symbol is displayed in front. “-” is not required on zero.
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig153.4Wi fi hotspot:
    the factory setting is ‘OFF”, press > to enable wifi hotspot and switch ON/OFF. The device can transmit data and receive APP commands. The icon flickers when connected to the main interface. After a successful connection, the icon displays normally.
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig163.5.1 The power downtime is adjusted according to totcr>” and the power downtime increases from 3 to 20 minutes (3-5-10-15-20), which is the so-called stop time of the fan after shutdown, in order to better drain the water.Factory set for 3 minutes. (the other state of the fan is still 15 seconds.)
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig173.5.2 The screen displays when you press to shut down:
    Indicates: the fan is closed after a few minutes, and the standby page UNIT OFF is displayed after the fan is closed.
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig183.6 “Temp Units °FPC”: Used for temperature scale switching. Press the “>” button to switch °F/°C, after the switch symbol of the corresponding parts is also changing.
    3.7 “MOISTURE CONTENT UNITS”: It is used to switch the unit of GPP value with moisture content. Press > to switch the lb or Kg, after switch symbol of corresponding parts is also changing.
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig193.8″Humidistat Setpoint 00%”: Used for setting dehumidification mode humidity. Press “>” to set the humidity. The adjustment range of humidity settings is between 25 and 80%.
    Each key rises or falls 5%, which can be recycled.
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig20When the setting is completed, do not operate for 5 seconds and begin to take e, etc.(Otherwise, the compressor will be shut down immediately after it is below ambient humidity at the time of setting.) Humidity below 25 percent “CO” mode is recyclable. The main interface displays the set parameters.
  4. Main interface frosting status display:
    The machine will display this after defrost when running
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig21When the machine is running normally, “Defrost SHUTDOWN IN 06:00” will occur in the interface after defrosting. Its defrost countdown use seconds as units. This screen displays only 3 seconds. Displays the previous interface and status after restoration. if it is the home screen, the frost icon will flash.
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig22When the user is operating in the submenu, the machine is in the frosting state. At this point, the frosting interface displays 3 seconds and returns to the submenu program in the background countdown. When the user returns to the main interface without any operation, the frosting state is displayed in the main interface in the way of icon flicker.
  5. The compressor on the waiting interface displays
    Compressor protection time not shown:
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig23“Compressor ready IN 03:00” indicates: That the interface will be displayed when the compression is in a protected state. (including power-on and shutdown, the humidity rises immediately after the arrival of LOHI, and the shutdown resumes immediately after the emergence of LO HO. Displays the countdown in seconds. lf the above situation does not occur within 3 minutes, it is not shown.
  6. Water Pump working interface display Compressor protection time not shown:
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig25“Pump working countdown”: Indicates: No matter in which working state and interface, as long as the pump works, this interface appears and counts down to 28 seconds. However, the interface only displays the previous working status and interface after 3 seconds. For example, after 3 seconds, there is a drainage icon on the main interface and it will flash until the drainage is finished.
  7. Interface display in case of failure
    Machine running time fault display:
    ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig30Make fault judgment and take corresponding actions after starting up. Regardless of the state, the fault is executed first and the fault code is displayed on the interface. If there is a fault in the sub-menu operation, immediately return to this interface display fault (including defrosting state). (the fault is judged when the pump works, and the fault is displayed as usual, but the pump needs to complete the water pumping this time). Multiple faults can be displayed at the same time.

Description of fault display:

  • Humidity sensor fault: when the humidity sensor unit fault or signal can not be transmitted, the fault is judged to be El. The machine is out of operation (power on again after troubleshooting). The pump button can operate.
  • Ambient temperature T-C2: When the sensor continuously detects the ambient temperature of inlet air T=2 degrees for 600 seconds, the fault is judged to be LO and the whole machine is stopped. Other values correspond to the temperature region operation. (recoverable). At this time, the interface cannot be operated. The pump button can be operated.
  • Ambient temperature When the sensor continuously detects the inlet air environment
    temperature T=45 degrees for 15 seconds, the fault is judged to be HI, and the whole machine is stopped. Other values correspond to the temperature region operation. (recoverable). At this time, the interface cannot be operated. The pump button can be operated.

Maintenance Instructions

Before Use

  • Check the power cord for signs of damage such as fraying. Replace the cord before use if there is any damage.
  • Check the filter for signs of dirt or obstructions. Clean or replace the filter as necessary.
  • Check the coils for signs of buildup. Clean if needed.

Cleaning the Machine Body
Use a soft, damp cloth to clean the exterior of the unit. Do not use any soap or solvents.
Before Use

  • Check the power cord for signs of damage such as fraying. Replace the cord before use if there is any damage.
  • Check the filter for signs of dirt or obstructions. Clean or replace the filter as necessary.
  • Check the coils for signs of buildup. Clean if needed.

Cleaning the Machine Body
Use a soft, damp cloth to clean the exterior of the unit. Do not use any soap or solvents.
Filter Maintenance

ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig40

  1. Unplug the unit.
  2. Slide-out the filter.
  3. Check the filter for dirt and buildup.
  4. For a Pre-Filter or MERV-8:
    Clean the filter mesh by vacuuming it or washing it with warm water (no soap or cleaners). Gently shake the filter dry, then reinsert it.
  5. For a Carbon, or HEPA Filter:
    If there is dirt or buildup, replace the filter.

ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier - fig33

Removing the Housing

  1. Remove the screws on the housing.
  2. Remove the screws on the air inlet grill and air outlet grille.

Coil Maintenance

  • Once per year, clean the coils with an approved coil cleaner.
  • Coil cleaner should be a self-rinsing, foaming cleaner such as WEB® Coil

Pump Maintenance
Pump Access:
Remove the screws on the housing, then lift them off. Unplug the pump drain line, then remove the screws holding the pump in place.
Cleaning the Pump Reservoir:
Once the screws are removed, lift off the top of the pump and set it aside. Use a paper towel to wipe out the base of the pump.
Troubleshooting

Symptom

Cause

Solution

Display is Blank Poor Connection Verify that both ends of the power cord are plugged in
Power Outage Reset power
No Air low Filter is Dirty Clean the filter
Air Inlet or Outlet is Blocked Clear the blockage
Error Code: El Humidity Sensor or Communication Error Check to ensure that the sensor wire is connected at both ends.
if no issues are visible, the sensor may be faulty.
Error Code: E4 Problem with Pump Verify that the pump is properly installed and functioning. If so, unplug the unit for two minutes, then restart.
Error Code: LO Room Temperature is below 33.8 F Increase the room temperature so it is within operating range (above 33.8 F). If an error still displays, check the sensor.
Error Code: HI Room Temperature is above 110F Decrease the room temperature so it is within operating range (below 11 o ‘ F ). If an error still displays, check the sensor.
ES Error Code Refrigerant Leak Contact Your Installer for Assistance.

Dehumidifier Storage
f the unit will be stored for an extended period of time, complete the following steps:

  1. Turn off the unit and allow it to dry.
  2. Clean out the pump reservoir.
  3. Wrap and secure the power cord.
  4. Cover filter mesh.
  5. Store in a clean, dry space.

Limited Warranty

All warranty benefits apply to the original owner only. Warranty cannot be transferred or assigned.
1 YEAR (FROM DATE OF PURCHASE): AlorAir warrants the dehumidifier will operate free of defects in workmanship and materials. At its discretion, AlorAir will repair or replace any malfunctioning components, free of charge (excluding transportation costs).
3 YEARS (FROM DATE OF PURCHASE): AlorAir warrants the refrigeration circuit (compressor, condenser, and evaporator) will operate free of defects in material or workmanship. At its discretion, Alorair will replace defective parts, including factory labor or refrigerant. This does not include transportation.
5 YEARS (FROM DATE OF PURCHASE): AlorAir warrants the compressor, condenser, and evaporator will operate free of any defects in material or workmanship. At its discretion, AlorAir will repair or replace the defective parts. This does not include labor, transportation, or refrigerant.
CUSTOMER RESPONSIBILITIES:
In order to take advantage of the warranty service, the customer must do the following:

  1. The customer must provide normal care and maintenance (including, but not limited to cleaning filters, coils and pumps).
  2. Removal and re-installation of the unit are the sole responsibility of the owner.
  3. If the customer cannot return the unit to a certified repair center, all costs associated with freight shipment are borne by the customer. In addition, all duties related to freight shipments, including but not limited to palletizing, wrapping, labeling, and pickup are associated with the customer.
  4. If shipped, the customer is responsible for all risks of loss or damage.

AllerAir Warranty Steps:

  1. Once goods are received, customers must log in to alorair.com to fill out the warranty registration form and submit it to AlorAir company. We will receive your purchasing and installation information and save it. If no warranty registration is sent to us, the warranty period will begin the day the shipment left the warehouse. Please be sure to record serial # and date of installation. You will need this information to receive the RA number.
  2. If warranty service is necessary, customers must contact AlorAir Tech Support by [email protected] or local technical service phone to receive a Return Authorization (RA number). Once an RA has been issued, customers should bring the unit to a certified repair center. AllerAir will arrange the shipping to bring the unit back to the Alorair warehouse (at the expense of the customers) if customers are not available.
  3. After the unit has been received by AlorAir (whether at a repair center or the warehouse), AlorAir will have an initial inspection. If it is determined to be an invalid warranty claim (see exclusions below), customers have to pay for all associated repair costs and shipping costs for units repair.
  4. Customers can pick up the unit after repair at their own expense for shipping. Units will have rigorous testing before sending it back to customers
  5. If the unit can no longer be fixed, and it is in the warranty period and determined to be a valid claim, we will ship the customer a new unit within the same year warranty from the date of replacement.
  6. After parts are repaired or replaced by AlorAir, the original warranty period continues to apply until it meets its deadline. No extensions to the original warranty period.

EXCLUSIONS:
DAMAGE DUE TO THE FOLLOWING IS NOT COVERED UNDER WARRANTY

  1. ACTS OF NATURE- INCLUDING BUT NOT LIMITED TO:
    • FLOODING
    • FIRE
    • WATER DAMAGE
    • HURRICANE/STORM DAMAGE
  2. IMPROPER USAGE- INCLUDING BUT NOT LIMITED TO:
    • POOL/SPA/TUB APPLICATIONS
    • MISUSE, ABUSE, OR TAMPERING WHETHER INTENTIONAL OR ACCIDENTAL
    • IMPROPER INSTALLATION OR DESIGN
    • IMPROPER VOLTAGE
    • LACK OF NORMAL CARE
    • FAILURE TO FOLLOW INSTRUCTIONS
  3. CORROSION
  4. FREEZING
  5. ANY ADDITIONAL COSTS DUE TO CHANGES IN LAWS OR BUILDING CODES
  6. FREIGHT CHARGES
  7. ANY COSTS DUE TO LOST PROFIT OR DELAY
  8. DAMAGE TO PROPERTY
  9. CAUSE BEYOND CONTROL
  10. CONSUMABLE PARTS, INCLUDING BUT NOT LIMITED TO:
    • FILTERS
    • BATTERIES
    • POWER CORDS VALVES
    • SWITCHES
    • RUBBER PARTS
  11. DIRECT, INDIRECT, COLLATERAL, OR INCONSEQUENTIAL DAMAGES OF ANY KIND

THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER WARRAN­TIES EXPRESSED OR IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Alorair’s total liability, regardless of nature of claim shall not exceed the original purchase price of the product if a product or component is replaced while under warranty, the applicable warranty period shall not be extended beyond the original warranty time period.
The foregoing shall constitute the total liability of the seller in the case of defective performance of all or any of the equipment or services provided to the buyer. buyer agrees to accept and hereby accepts the foregoing as the sole and exclusive remedy for any breach or alleged breach of warranty by seller.
Any dishonesty or fraud in connection with the Alorair warranty thoroughly voids all warranty policies. Alorair expressly reserves the right to pursue legal action in the event of dishonesty, fraud, or attempted fraud.

Documents / Resources

ALORAIR SLGR 1250X WiFi Control Commercial Dehumidifier [pdf] Instruction Manual
SLGR 1250X, WiFi Control Commercial Dehumidifier
ALORAIR SLGR 1250X Wifi Control Commercial Dehumidifier [pdf] User Manual
SLGR 1250X, Wifi Control Commercial Dehumidifier

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