CPVAN Tuya Home Security System CP10 User Manual

1. General Description

The CPVAN CP10 is a central hub for your home security system, designed to provide comprehensive protection. This 4.3-inch alarm mainframe features a capacitive touchscreen with anti-fingerprint properties, ensuring ease of use. It is equipped with a built-in 1500mAH lithium battery for reliable operation and a powerful 105dB siren and buzzer to deter intruders. The system supports up to 200 accessories, allowing for extensive coverage of your home. It seamlessly integrates with the Tuya/Smart Life APP, enabling remote control and real-time monitoring from anywhere.

2. Setup

2.1 Download and Install the Smart Life APP

To begin, download the Smart Life application on your mobile device. You can scan the QR codes provided on the panel or search for "Smart Life" in your device's app store.

• iOS Users: Scan the Apple APP QR code.
• Android Users: Scan the Google Play QR code.

After installation, ensure all usage permissions are enabled for the app in your phone settings. Then, sign up or log in to your APP account.

2.2 Connect Panel to Smart Life APP

Important Notes:

• This security panel supports 2.4GHz WiFi networks only. Ensure your router is configured correctly and has internet access.
• When adding the security panel to the Smart Life APP, enable WiFi and Bluetooth on your mobile phone and confirm it's connected to the 2.4GHz frequency band.

Steps for Connection:

1. For first-time use, connect the security panel to the power supply and turn the backup battery switch on the back to the "ON" position. This will lead you to the operation guide interface. If you are already in the main interface or need to reset WiFi, navigate to "Connection" -> "WiFi" and enter the default user code: 1234.
2. On the panel, press "Airlink" to enter the WiFi pairing mode.
3. On your mobile phone, open the Smart Life APP and go to the "Home" interface.
4. Click the "+" icon in the upper right corner and select "Add Device".
5. Press "Add" in the discovering device's area.
6. Input your 2.4GHz WiFi network name and password, then click "Next".
7. The host and mobile phone should connect successfully.

2.3 Set up Security Devices (Pairing Accessories)

To add accessories, click "Accessories" on the APP, then press "+" and trigger the accessory to complete pairing. Accessory names can be renamed on the APP by pressing "Sub device name".

Important Note: The security system supports accessories with 433MHz, ev1527. It supports up to 160 Sensors, 6 Controllers, 6 Doorbells, and 6 Keypads. For non-standard entry sensors, add them to "General".

2.3.1 Entry Sensor

Configuration:

1. On the Security Panel, navigate to "Connection" -> "Sensor" -> "+" -> "Entry". Enter the User Code (Default: 1234).
2. Set the Mode, Delay, and Advanced settings as desired.
3. Press "+ Pair", then separate the two parts of the Entry sensor to trigger it.
4. Once paired, rename the sensor on the APP.

Installation:

1. Clean the installation area on the door or window.
2. Apply double-sided tape to the bottom of the sensor parts.
3. Install the larger transmitter and smaller magnet separately, ensuring the triangle marks on both parts face each other, with a distance of less than 0.6 inches (1.5 cm).
4. After installation, opening the door or window should activate the indicator light for 2 seconds, confirming successful installation.

2.3.2 Motion Sensor

Configuration:

1. On the Security Panel, navigate to "Connection" -> "Sensor" -> "+" -> "Motion". Enter the User Code (Default: 1234).
2. Set the Mode, Delay, and Advanced settings.
3. Press "+ Pair", then trigger the Motion sensor by waving your hand until its light illuminates.
4. Once paired, rename the sensor on the APP.

Installation:

• Recommended installation height: 79-87 inches (2.0-2.2m) above the ground.
• Install in a corner or on a flat wall, avoiding obstacles or blind spots.
• Do not place directly facing cold/hot vents or sources.
• Ensure pets cannot get close to avoid false alarms.

2.3.3 Controller (Remote Control)

Configuration:

1. On the Security Panel, navigate to "Connection" -> "Controller" -> "+". Enter the User Code (Default: 1234).
2. Press "+ Pair", then press any key on the controller to trigger it.
3. Once paired, rename the controller on the APP.

2.3.4 Multifunction Button (Doorbell/SOS Button)

Configuration (Doorbell):

1. On the Security Panel, navigate to "Connection" -> "Doorbell" -> "+". Enter the User Code (Default: 1234).
2. Press "+ Pair", then press the doorbell button.
3. Once paired, rename the sensor on the APP.

Configuration (SOS Button):

1. On the Security Panel, navigate to "Connection" -> "Sensor" -> "+" -> "Urgent". Enter the User Code (Default: 1234).
2. Set the Advanced setting.
3. Press "+ Pair", then trigger the SOS button.
4. Once paired, rename the SOS button on the APP.

2.4 Home Installation Diagram

2.5 Panel Placement

The security panel can be wall-mounted or placed on a desktop using its integrated stand.

Wall Mount:

1. Install the hanging plate on the wall using screws. Ensure the screws are fully nailed and the hanging board is parallel.
2. Align the hole on the back of the panel with the hanging plate and install it. For concealed wire installation, remove the bracket and cable clip.

Desktop Placement:

The panel comes with a stand on the back, allowing it to be placed directly on a desktop without wall installation.

General Placement Notes:

• Install the panel in the center of your home to facilitate optimal signal reception and transmission.
• Place it closer to your WiFi router.
• Avoid installing devices on metal surfaces or load-bearing walls.

3. Operating the Security Panel

3.1 Main Interface and System Status

The main interface displays the current time, date, and system status. Key icons provide quick access to functions.

Icon	Description
	System Armed
	System Disarmed
	System in Alarm State
Log Button	Click to check Alarm Log and Arm Log (supports up to 160 Alarm records and 80 Arm/Disarm records).
Accessories Low Battery Icon	Indicates accessories have low battery.
Door/Window Opened Icon	Indicates a door or window is open.
SOS Button	Press for 1.5 seconds to trigger the alarm.

3.2 Alarm Modes

The security panel offers different alarm modes to suit your needs:

• Away: The panel is in a monitoring state. If any accessory is triggered, the security panel will alarm.
• Home: When you are at home, specific areas can be monitored and will trigger alarms if breached.
• Disarm: The security panel cancels monitoring. Only the SOS button or accessories set to "Always" mode can trigger an alarm.

Accessory Modes:

• Away/Home: The panel will alarm if the sensor is triggered when in "Away" or "Home" state. Recommended for outdoor sensors.
• Away: The panel will alarm if the sensor is triggered when in "Away" state. Recommended for outdoor detectors.
• Always: The sensor will trigger an alarm regardless of the panel's state. Recommended for gas leak or smoke detectors.
• Disabled: The panel will not respond to alarm requests from sensors in this mode.

User Tip: You can customize which sensors are active in Home and Away modes. For example, to prevent alarms when you are home, set specific sensors to Away mode. This way, they will only trigger an alarm when the panel is in "Away" state.

3.3 Phone Features

The security panel supports phone functions for emergency contacts and SMS alerts.

• Emergency Number Setup: You can set up to 5 alarm phone numbers on the alarm host. When an intruder is detected, the system will automatically send SMS alerts to these numbers and then call them one by one. If a call is unanswered after three attempts, it will proceed to the next number.
• SIM Card Unlock: If your SIM card requires a PIN code (e.g., 1234 or 0000), you must disable it on a phone first before inserting it into the security panel.

3.4 Arm and Disarm Methods

The CPVAN CP10 offers multiple ways to arm and disarm your security system:

• APP Remote Disarm/Away: After connecting the alarm host to the mobile phone APP (Tuya/Smart Life), you can remotely control the host to disarm or arm (Away mode). You can also view real-time door and window status and modify accessory names.
• Alarm Host Disarm/Away: Directly interact with the panel. When the alarm is triggered, you will need to enter a password to disarm it.
• Remote Control Disarm/Away: Use the remote control for one-key arming or disarming, convenient for children and the elderly.

3.5 Security Settings

Access the "Security" menu on the panel to configure various settings:

• Delay: Customize the countdown time for arming or alarming.
• Code:
  • User Code: Default is 1234.
  • System Code: Default is 9876.
  • Obfuscated Code: When entering a code, you can input 5 to 8 digits, as long as it contains the correct 4 digits in succession.
  • Password Validity Period: After selecting this, you won't need to re-enter the password for 2 minutes when the screen is on.
• Alarm:
  • Local Alarm: Select whether the panel emits an alarm sound.
  • Siren Alarm: Select whether the external signal emits an alarm sound.
  • Siren Beep: Select whether the siren will beep when arming/disarming the panel.
  • Delay Beep: Choose whether to sound a beep during arming or alarm countdown.

3.6 General Settings

Access the "Settings" menu on the panel to adjust general system parameters:

• Time: Set the time and adjust the date display format.
• Audio: Adjust volume, turn on/off key beep, and voice tone.
• Display: Set screen time and brightness.
• Language: Choose from English, Deutsche, Русский, Español, Italiano, Polskie, Français, Português, Nederlands, 简体中文.
• Recover: Restart or reset the device.
• Clean: The screen will turn black for 1 minute, making it easy to clean.
• About: View device parameters such as Model, Version, IMEI.
• Help: Access the User Manual.

4. Maintenance

4.1 Battery Replacement

Entry Sensor (Door Sensor A):

• Battery Specification: CR2032 x 1
• Procedure: Lift up the sensor cover to access the battery compartment. Replace the CR2032 battery.

Entry Sensor (Door Sensor B):

• Battery Specification: CR2450 x 2
• Procedure: Slide the back cover in the direction of the arrow to remove it. Replace the CR2450 batteries.

Multifunction Button (Doorbell/SOS Button):

• Battery Specification: 23A 12V Alkaline
• Procedure: Open the cover by sliding the lower cover outwards from the bottom. Replace the 23A 12V battery. Close the cover by aligning the bottom of the upper cover with the bottom of the lower cover and pressing.

4.2 Screen Cleaning

To clean the screen, navigate to the "Settings" menu on the panel and select "Clean". The screen will turn black for 1 minute, allowing for easy and safe cleaning without accidental inputs.

5. Troubleshooting

If you encounter any issues with your CPVAN CP10 security system, refer to the table below for common problems and their solutions.

6. Specifications

6.1 Hazardous Substance Declaration

The product complies with environmental standards. For detailed information on hazardous substances, please refer to the table below:

7. Warranty and Support

7.1 Warranty Rules

The CPVAN CP10 security system comes with a 1-year guarantee from the date of sale. Warranty service is valid only under normal use. The warranty does not cover:

• Damage caused by environmental conditions not meeting product requirements.
• Product damage caused by man-made factors or force majeure events.

For any failures caused by the product itself during the warranty period, please contact customer service for support.

7.2 FCC Declaration

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

7.3 Additional Support

A detailed user manual in PDF format is available for download: CPVAN CP10 User Manual (PDF)

8. User Tips

• Customizing Sensor Modes: Take advantage of the ability to set different modes (Away/Home/Always) for individual sensors. This allows you to tailor your security system to your daily routine, preventing unnecessary alarms when you are home while ensuring critical sensors (like smoke detectors) are always active.
• SIM Card Preparation: Before inserting a SIM card for 4G functionality, ensure any PIN code protection is disabled on the card using a standard mobile phone. This prevents activation issues with the security panel.
• Optimizing WiFi Connection: For the most stable connection, place the security panel centrally within your home and as close as possible to your 2.4GHz WiFi router. Avoid placing it on metal surfaces, which can interfere with wireless signals.
• Regular Battery Checks: Periodically check the battery status of your wireless accessories through the app or the panel's interface to ensure continuous protection. Replace batteries promptly when a low battery warning appears.
• Understanding SMS Commands: Remember that the panel only recognizes SMS commands from the phone numbers you have specifically set up in the panel's phone settings. Commands from other numbers will be ignored for security reasons.