FANTECH TAMAGO II WHG04 Multi-Platform Wireless Headset

Introduction

Thank you for choosing the FANTECH TAMAGO II WHG04 Multi-Platform Wireless Headset. This manual provides detailed instructions for setting up, operating, and maintaining your new gaming headset. Designed for versatility, the TAMAGO II WHG04 offers tri-mode connectivity (2.4GHz Wireless, Bluetooth 5.3, and Wired 3.5mm TRRS) to ensure compatibility with a wide range of devices, including PS4, PS5, PC, Switch, Android, and iOS.

Enjoy powerful and clear audio with its 40mm drivers, long-lasting comfort with breathable ear cushions, and crystal-clear communication through its intelligent foldable ENC microphone. Its lightweight and portable design makes it ideal for extended gaming sessions and on-the-go use.

Package Contents

Please check the box for the following items:

• FANTECH TAMAGO II WHG04 Headset
• Quick Start Guide
• Warranty Card
• USB-A Dongle (for 2.4GHz Wireless connection)
• USB-C to USB-A Charging Cable
• USB-C to 3.5mm Jack Cable (for wired connection)

Product Overview

Familiarize yourself with the key features and components of your FANTECH TAMAGO II WHG04 headset:

• 40mm Drivers: Large size drivers for powerful and clear sound.
• Intelligent Foldable ENC Microphone: Environmental Noise Canceling microphone for clear communication. Folds up to mute.
• Breathable Ear Cushions: Unique material designed for all-day comfort.
• Flexible and Expandable Headband: Adjustable for a comfortable fit.
• Multi-Function Button: For power and other controls.
• Volume Scroll: For easy volume adjustment.
• Tri-Mode Connectivity: Supports 2.4GHz Wireless, Bluetooth 5.3, and Wired connections.

Setup & Connection

The FANTECH TAMAGO II WHG04 offers three connection modes:

1. 2.4GHz Wireless Mode (via USB-A Dongle)

1. Plug the USB-A Dongle into an available USB port on your PC, PS4, PS5, or Nintendo Switch dock.
2. Power on your FANTECH TAMAGO II WHG04 headset by pressing and holding the Multi-Function Button until the indicator light turns on.
3. The headset should automatically connect to the dongle. The indicator light will show a steady color (e.g., blue or white) when connected.
4. Ensure the headset is selected as the audio output and input device in your system settings.

2. Bluetooth 5.3 Mode

1. Power on your FANTECH TAMAGO II WHG04 headset.
2. Press and hold the Multi-Function Button until the indicator light flashes rapidly (usually blue/red alternating), indicating pairing mode.
3. On your device (PC, smartphone, tablet, etc.), go to Bluetooth settings and search for available devices.
4. Select "FANTECH TAMAGO II WHG04" from the list.
5. Once paired, the indicator light on the headset will turn solid.

3. Wired Mode (via USB-C to 3.5mm Jack Cable)

1. Connect the USB-C end of the audio cable to the headset.
2. Connect the 3.5mm jack end to the audio port of your device (PC, PS4/PS5 controller, Switch, mobile phone, etc.).
3. The headset will function as a passive wired headset. No battery power is required in this mode.

Operating Instructions

Power On/Off

• Power On: Press and hold the Multi-Function Button for approximately 3 seconds until the indicator light illuminates.
• Power Off: Press and hold the Multi-Function Button for approximately 5 seconds until the indicator light turns off.

Volume Control

• Use the Volume Scroll wheel located on the earcup to adjust the audio volume up or down.

Microphone Usage

• Unmute: Fold the microphone down into position.
• Mute: Fold the microphone up towards the headband. The instant mute function is available only in wireless mode.
• The Environmental Noise Canceling (ENC) feature helps reduce background noise for clearer voice transmission.

Maintenance

• Cleaning: Use a soft, dry cloth to clean the headset. Do not use harsh chemicals or abrasive materials.
• Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
• Battery Care: To prolong battery life, avoid fully discharging the headset frequently. Charge it regularly, even if not in use for extended periods.
• Avoid Moisture: The headset is not waterproof. Keep it away from water and excessive humidity.

Troubleshooting

No Sound / Low Volume

• Check the volume level on both the headset (Volume Scroll) and your connected device.
• Ensure the headset is properly connected (2.4GHz dongle, Bluetooth paired, or 3.5mm cable fully inserted).
• Verify that the correct audio output device is selected in your system settings.
• If using wireless mode, check the headset battery level.

Microphone Not Working

• Ensure the microphone is folded down and not muted.
• Check that the correct audio input device is selected in your system settings.
• Test the microphone on another device if possible.

Connection Issues (Wireless)

• 2.4GHz Wireless: Ensure the USB-A dongle is securely plugged in and the headset is within range (up to 10m). Try re-pairing by turning the headset off and on, and re-inserting the dongle.
• Bluetooth: Ensure Bluetooth is enabled on your device and the headset is in pairing mode. Forget the device in your Bluetooth settings and try pairing again. Keep the headset within 10m of the device.
• Avoid sources of interference (e.g., Wi-Fi routers, other wireless devices).

Specifications

Warranty & Support

FANTECH products are designed and manufactured to the highest quality standards. For detailed warranty information and support, please refer to the Warranty Card included in your package or visit the official FANTECH website. Keep your purchase receipt as proof of purchase for any warranty claims.