1. Introduction
Thank you for choosing the SUNNIGOO Electric Scooter. This manual provides essential information for the safe operation, maintenance, and troubleshooting of your scooter. Please read it thoroughly before your first ride and keep it for future reference.
1.1 Safety Guidelines
⚠️ Please mind potential fire risk and strictly follow the instruction manual for charging and storage. While using the product, please wear protective equipment and fully comply with the applicable law and regulations.
- Always wear a helmet and other protective gear (knee pads, elbow pads) when riding.
- Familiarize yourself with local laws and regulations regarding electric scooter use.
- Perform a pre-ride check: ensure brakes are working, tires are properly inflated, and all components are secure.
- Do not ride in heavy rain, on slippery surfaces, or in extreme weather conditions.
- Avoid riding at night or in low visibility conditions without proper lighting.
- Do not perform stunts or ride recklessly.
- Keep both hands on the handlebars while riding.
- Do not exceed the maximum load capacity of 150kg.
- Ensure the scooter is fully charged before each use to avoid unexpected power loss.
2. Package Contents
Upon unpacking, please verify that all items are present and in good condition:
- SUNNIGOO Electric Scooter (folded)
- Battery Charger (EU/UK Standard)
- User Manual (this document)
- Hex Keys for assembly
3. Specifications
The following table outlines the key technical specifications for your SUNNIGOO Electric Scooter:
| Feature | Specification |
|---|---|
| Model Number | N3MAX/N3LMAX |
| Motor Power (Max) | 800W |
| Motor Power (Rated) | 500W |
| Battery | 48V 13Ah/15Ah Lithium Battery |
| Max Speed | 50 km/h |
| Max Mileage | 45-55 km |
| Tire Size | 10 inch Off-Road Tires |
| Climbing Ability | 25 degrees |
| Maximum Load | 150 kg |
| Charging Time | 6-8 hours |
| Foldable | Yes |
| Detachable Seat | Yes |
| Certification | CE |
4. Assembly and Setup
Your scooter comes partially assembled. Follow these steps to prepare it for use:
4.1 Unfolding the Scooter
- Place the scooter on a flat surface.
- Locate the folding mechanism near the base of the steering column.
- Release the locking mechanism and carefully lift the steering column until it clicks into place. Ensure it is securely locked.
- Adjust the handlebar height to your preference and secure it.
- If applicable, attach the seat by inserting it into the designated slot and tightening the clamp.
4.2 Initial Charge
Before first use, fully charge the scooter's battery. Connect the charger to the charging port on the scooter and then to a power outlet. The indicator light on the charger will typically change from red to green when fully charged.
4.3 Tire Inflation
Check the tire pressure before your first ride. Ensure both 10-inch off-road tires are inflated to the recommended pressure for optimal performance and safety.
5. Operating Instructions
This section details how to operate your SUNNIGOO Electric Scooter, including the smart display functions and controls.
5.1 Smart Display (TM-003-XSL Instrument)
The smart display provides real-time information and allows you to control various settings.
Seven-Key Switch Introduction
- Wake Up Screen: Press and hold any key for 3 seconds to wake up the screen. It will display the lock symbol/password area (000)/NFC symbol.
- Unlocking Methods:
- NFC Card Unlock: Hold the NFC smart card close to the instrument panel surface. A prompt sound indicates successful unlock and power-on.
- Password Unlock: The first three digits of the mileage are the password area. Use the "+" and "-" keys to adjust numbers. Short press the power button to confirm the current digit and move to the next. After confirming the third digit, the unlock is successful. If unlock fails, turn off the sound, clear the password, and re-enter.
- Direct Boot (P13): You can set P13 in the menu to boot directly without a password.
- Turning Off the Meter: After entering the main interface cycling mode, press and hold the power button for 3 seconds. You can also use NFC to turn off the meter. (Standby mode working current: 110mA).
- Automatic Shutdown/Deep Sleep: The instrument will automatically enter deep sleep (power saving mode 20mA) without any operation after a set period of inactivity. If the scooter is not ridden for 15 days after shutdown, it will shut down. In deep sleep mode, NFC card swiping is invalid. You need to press and hold the power button for 3 seconds to wake up the NFC function, then swipe the card. If NFC is turned off in the engineering menu and cannot be activated, you must use the password to turn on the machine.
- Switching Gears: Short press the "+" and "-" keys to cycle through gears. The default is 2 gears. To switch the speed display (default is maximum speed), long press the "-" key for more than 4 seconds.
- Headlights: Turn on and off the headlights by short pressing the "Headlight" button.
- Speaker: The speaker sounds when the speaker key is pressed and stops when released.
- Engineering Menu: Press and hold the "M" key for 5 seconds to enter the engineering menu. In this mode, short press "M" to increase the menu number (P00-P20). Long press "M" to save and exit to normal riding state. The meter returns to riding mode after 10 seconds without any key presses.
6. Display Menu Settings (P-Settings)
To access the function menu settings, press and hold the 'M' button for 5 seconds. Use short presses of 'M' to navigate through the menu numbers (P00-P20). Most functions are adjusted by short presses of '+' or '-'. For P04, P06, P08, and P15, long presses enable rapid adjustment.
| Code | Functional Status | Default Value |
|---|---|---|
| P00 | Instrument low-power sleep, saves after setting 1, the instrument will automatically shut down and sleep in low-power mode. | N/A |
| P01 | Backlight brightness adjustment: 1 is the darkest, 3 is the brightest. | 003 |
| P02 | Unit of mileage: 0: KM; 1: mile. | 000KM |
| P03 | Voltage level: 24V, 36V, 48V, 52V, 60V. | 048 |
| P04 | Sleep time (minutes): 0 for no sleep; other numbers for sleep time, range: 1-60. | 005 |
| P05 | NFC Setting at Startup: 1 for enabled, 0 for disabled. | 1 |
| P06 | Wheel Diameter: Unit: 0.1inch, precision 0.1. | 10.0 |
| P07 | Speed Sensor Magnet Count: Range: 0-255. | 030 |
| P08 | Speed Limit: 0%-100%. | 100 |
| P09 | Start mode: 0: zero start; 1: non-zero start. | 0 |
| P10 | Real-time voltage or SOC display selection bit: 0: Real-time voltage; 1: SOC. | Real-time voltage |
| P11 | EABS Electronic Brake Selection, range 0-5: 0: Off, 1: Weakest, 5: Strongest. | 003 |
| P12 | Software and hardware startup intensity, range: 1-5: 1: weakest, 5: strongest. | 003 |
| P13 | Set power-on password: 0 is no password to power on directly, 1 is with password power-on. | 1 |
| P14 | Set password content. (Press and hold M to display current password, enter setting mode, use +/- to adjust digits, power button to confirm digit). | 0 |
| P15 | Controller undervoltage value adjustment, range 37-47, accuracy 0.1V. | 40.0 |
| P16 | ODO reset setting: press and hold the plus key for 5 seconds, ODO clear mileage 00000KM. | N/A |
| P17 | Automatic cruise function: 0 disables automatic cruise, 1 enables automatic cruise. | 0 |
| P18 | Restore factory settings: press and hold the "+" key for 3-5 seconds in this mode. | 0 |
| P19 | Enter pairing mode: press and hold the "+" key for 3-5 seconds to enter pairing mode. Speed shows current card number (up to 5 cards). | N/A |
| P20 | The communication protocol is set to 4 by default and cannot be adjusted. | 004 |
7. Maintenance
Regular maintenance ensures the longevity and optimal performance of your scooter.
- Cleaning: Wipe down the scooter with a damp cloth after each ride. Avoid using high-pressure water or harsh chemicals.
- Tires: Regularly check tire pressure and for any signs of wear or damage. Maintain recommended pressure for optimal performance and safety.
- Brakes: Inspect brake levers and cables regularly. Ensure brakes are responsive and adjust if necessary.
- Battery: Store the scooter in a cool, dry place. Avoid fully discharging the battery and charge it regularly, even if not in use, to prolong its lifespan. Follow charging instructions carefully to prevent fire risks.
- Fasteners: Periodically check all screws and bolts to ensure they are tight.
- Shock Absorbers: Inspect the front and rear shock absorbers for any damage or leaks.
8. Troubleshooting
This section provides solutions to common issues and explains error codes displayed on the smart meter.
8.1 Error Code Definition (Displayed in SPEED Area)
| Error Code | Definition |
|---|---|
| E-01 | Motor Hall Fault |
| E-02 | Brake failure |
| E-03 | Sensor failure assistance (this feature is not available) |
| E-04 | 6KM/H cruise (this function is not available) |
| E-05 | Real-time cruise (not displayed here) |
| E-06 | Battery undervoltage fault |
| E-07 | Motor failure |
| E-08 | Grip failure |
| E-09 | Controller failure |
| E-10 | Instrument communication reception failure |
| E-11 | Instrument communication send fault |
| E-12 | BMS communication failure (this function is not available) |
| E-13 | Headlight malfunction (this function is not available) |
8.2 General Troubleshooting
- Instrument Not Turning On / Screen Blank: If the instrument cannot be turned on and the screen does not display anything, check the main power cord connection between the controller and the battery, and ensure the instrument is properly connected to the controller. Also, check for faulty red, black, or blue wires.
- Motor Not Turning / Not Shifting Gears: If the instrument turns on but the motor does not turn or shift gears, check the green and yellow signal lines connecting the instrument and the controller for any breaks.
- Battery Not Holding Charge: Ensure the charger is functioning correctly and the charging port is clean. If issues persist, the battery or charging system may require professional inspection.
- Tires Deflating Frequently: Check for punctures or valve stem issues. Ensure proper inflation before each ride.
- Speedometer Discrepancy: The displayed speed may sometimes differ from actual speed. Refer to P-settings (P06, P07) for potential calibration options.
9. User Tips
Based on user feedback, here are some tips for an improved experience:
- Battery Care: To maximize battery life and range, avoid consistently riding at maximum speed and ensure the battery is not left fully discharged for extended periods. Always charge in a safe, supervised environment.
- Tire Maintenance: Regularly check and maintain optimal tire pressure. This can significantly impact ride comfort, range, and tire longevity.
- Speed Calibration: If you notice a discrepancy between the displayed speed and actual speed, consult the P-settings (P06 for wheel diameter, P07 for magnet count) for potential adjustments.
- Component Checks: Perform routine checks on critical components like the motor, controller, and battery connections. Some users have reported early component issues, so vigilance can help identify problems early.
- Seat Functionality: The scooter's seat is detachable, offering flexibility for riders who prefer to stand or remove it for easier transport.
10. Warranty and Support
For detailed warranty information and customer support, please refer to the official user manual PDF provided by the seller. This document contains comprehensive instructions and specifications that may not be fully covered here.
You can access the full user manual PDF at: User Manual (PDF)
