ROJECO PTM-001

ROJECO Automatic Smart Pet Feeder User Manual

Models: PTM-001 (WiFi Version) & PTM-003 (Simple Version)

Important Safety Information

WARNING:

  • Properly dispose of all packaging materials. Some items may be packaged in plastic bags, which can cause suffocation. Keep away from children and pets.
  • Never immerse the base unit in water, as this may damage electronic components.
  • Do not allow children to play with or around the pet feeder.
  • To reduce the risk of injury, close supervision is necessary when the appliance is used by or near children.
  • Do not use this feeder for pets that cannot reach the food tray or have any physical disabilities.
  • Do not use outdoors. For indoor household use only. Regularly check operation to ensure the pet feeder dispenses correctly.
  • Do not use wet, canned, or moist food.
  • Replace old batteries before extended periods of absence.
  • Do not place any foreign objects in the pet feeder.
  • Do not disassemble the pet feeder beyond the components described in this manual.
  • Use only manufacturer-recommended or sold accessories.
  • Do not pull the power cord to unplug. To unplug, grasp the plug, not the cord.
  • If the device's power cord or plug is damaged, or if it malfunctions or is damaged, do not operate the device. Contact customer service for further instructions.
  • To reduce the risk of electric shock, do not place or store the device where it can fall or be pulled into a tub or sink.
  • Always unplug any appliance before cleaning, assembling, or disassembling parts. Never pull the power cord to unplug from a wall outlet.
  • Do not use the device for any purpose other than its intended use.
  • If the device's plug gets wet, turn off the power to that wall outlet. Do not attempt to unplug it.
  • Inspect the device after installation. If the power cord or plug is wet, do not plug it in.
  • To avoid tripping, always place the power cord where it will not obstruct foot traffic.
  • Do not insert fingers into the food outlet or allow your fingers to touch the rotor while it is rotating.
  • Do not allow pets to chew or swallow any part. If you are concerned about the power cord, purchase a conduit (hard plastic protector) from any hardware store to protect the power cord.

PRECAUTIONS:

  • Do not attempt to repair the pet feeder yourself.
  • Do not install or store the pet feeder in locations exposed to weather or temperatures below 4°C/40°F.
  • Lift and carry the feeder by holding the food bowl and base with both hands, keeping the unit upright.
  • Powered by 4 AA alkaline batteries (not included).
  • Suitable for dry food only, with a pellet size diameter of 0.16-0.47 inches (4-12mm). Larger dry food may get stuck in the food outlet.
  • Read and follow all important precautions listed on the pet feeder and packaging.

Product Overview

Front View

  1. Lid
  2. Desiccant Box
  3. Lid Lock
  4. Detachable 4L Food Tank
  5. Food Outlet
  6. Stainless Steel Bowl
  7. Food Tray
  8. Reset Button / Manual Feed Button
  9. LED Indicator Light
  10. Control Panel (Simple Version)
  11. LED Screen (Simple Version)
ROJECO Smart Pet Feeder with app control and feeding schedule details

Image: ROJECO Smart Pet Feeder showing its features like up to 10 meals/day, 60 portions/meal, 4L capacity, and 6g/portion. A cat is shown eating from the feeder.

Bottom View

  1. Disassembly Button
  2. Battery Compartment
  3. Power Port
ROJECO Smart Pet Feeder bottom view showing USB power and battery backup compartment

Image: Bottom view of the feeder illustrating the USB power input and the battery backup compartment for 4 AA batteries (not included).

Setup and Assembly

  1. Unpack Components: Remove all accessories from the feeder. Before assembly, wash and thoroughly dry all detachable parts.
  2. Install Food Bowl: Place the stainless steel bowl into the food tray. Lift the feeder and slide the food tray into the groove at the bottom of the feeder.
  3. Insert Desiccant Bag: Place the desiccant bag into the desiccant box located in the lid. (Recommended to replace every half month. Remove the desiccant bag before cleaning the lid.)
  4. Connect Power: Insert the power adapter. If needed, install 4 AA batteries (not included) for backup power. (Note: Batteries are for backup power only, not for primary power.)
  5. Fill Food Tank: Fill the food tank with your pet's favorite dry food. Level the food and close the lid. (Suitable for dry food with a diameter of 4-12mm. Larger food may get stuck in the food outlet.)
ROJECO Smart Pet Feeder package contents and assembly steps

Image: Illustration of the feeder's components and initial assembly, showing the main unit, food bowl, USB cable, EU adapter, product specification, product instruction, and desiccant.

Product List

  • Pet Feeder Main Unit
  • Stainless Steel Bowl & Food Tray
  • Power Adapter (EU)
  • Type-C USB Cable (1.5M)
  • Desiccant
  • Product Specification & Instruction Manual

Operating Instructions (WiFi Version)

APP Remote Control & Scientific Feeding

Set up with APP Control to make a scientific feeding plan for your pets. Feed your pets automatically when you need to go out for road trips or business.

ROJECO Smart Pet Feeder with a smartphone showing the control app

Image: ROJECO Smart Pet Feeder being controlled via a smartphone app, demonstrating remote feeding capabilities.

Preparation for APP Connection

  • System Requirements: iPhone iOS 9.0 or above; Android 4.4 or above.
  • WiFi Connection: Your phone must be connected to a 2.4G WiFi network. If your WiFi is 5G, set it to 2.4G.
  • WiFi Password: The WiFi password should consist of numbers and letters, not exceeding 12 characters. Special characters and Chinese characters are not supported.
  • Bluetooth & Location: Ensure Bluetooth and location services are enabled on your phone.
  • Proximity: Place the feeder near the WiFi router. The distance between the feeder and the router should not exceed 33 feet (10 meters), and there should be no wall obstructions.

Download APP and Register

  1. Scan the QR code or search for "ROJECO" in the App Store or Google Play to download the APP.
  2. Register and log in to your account.

Add Device

  1. Power On Feeder: Turn on the feeder. Press and hold the setup button for 5 seconds until the green light flashes quickly and the red light turns off.
  2. Open APP: Open the ROJECO APP, tap "Add Device" or "+".
  3. Select Device: The feeder icon should appear. Tap "Add".
  4. Enter WiFi Details: Enter your WiFi name and password, then tap "Next".
  5. Connection Complete: Tap "Done". The green light should remain steady, indicating a successful connection.
  6. Main Page: On the main page, you can select the number of portions and tap "Quick Feed" to dispense food immediately.

Add Feeding Plan

  1. Tap "Feeding Plan" to enter the settings page.
  2. Tap the "Add" button to add a feeding plan.
  3. Set the desired time and number of portions. Tap "Save" to complete.

Feeding Record

Tap "Feeding Record" to view the feeding history. Note: If the device is offline, it will continue to feed according to the schedule, but the feeding records will not be synchronized.

Factory Reset

  1. Tap the "Settings" icon.
  2. Tap "Restore Factory Settings".
  3. Tap "Confirm". The pet feeder will immediately disconnect from your phone.

Share Device

  1. Tap the "Share" icon in the top right corner of the ROJECO APP.
  2. Tap "Share Device".
  3. Tap "Share to ROJECO Account".
  4. Add the family member's account and tap "Done" in the top right corner.
  5. The shared account will be displayed at the top.

Account Notification:

Shared members need to download the same ROJECO APP and register an account. The account is always the phone number. The phone number added must be a registered account. If you don't know your account, you can check "My" on the APP homepage. After successful sharing, opening the APP will show the added device, and they can also set the number of meals and feeding times & portions.

Connecting Without WiFi (Hotspot)

  1. Connect your phone to another phone's hotspot and ensure Bluetooth is enabled on your phone.
  2. If your Bluetooth is not working or your phone does not have Bluetooth, you will need to connect your phone to another phone's hotspot.
  3. During the connection process, the phone with the hotspot should not make calls or watch videos to avoid network disconnection or slow speeds.
  4. After your phone successfully connects to the hotspot, open the "ROJECO APP" and tap "Add Device".
  5. Select "Small Home Appliances", then "Pet Feeder (Wi-Fi)" as shown in the image.
  6. Enter the hotspot name and password, then tap "Next".
  7. Tap the top right corner and select "Hotspot Distribution Network (Compatible Mode)". Press and hold the manual feed button on the feeder for 5 seconds until the green light flashes quickly and the red light turns off. In your APP, tap "Confirm indicator light flashing". Then tap "Next", and you will see the image.
  8. In the wireless network list, select "Smart Life-AECB" as shown in the image.
  9. Return to the "ROJECO APP" as shown in the image.
  10. Wait a moment, you will see "Added Successfully" displayed as shown in the image, then tap "Done".

Manual Output Button

Press twice to output food manually. Enjoy interaction and reward your pet at any time.

Indicator Light Description

Indicator LightActionMeaning
WiFi/Bluetooth IndicatorGreen light flashes quicklyWaiting for connection
WiFi/Bluetooth IndicatorGreen light stays onConnected
WiFi/Bluetooth IndicatorRed light flashes quicklyFood stuck
Remaining Food IndicatorRed light flashes steadilyFood shortage
Remaining Food IndicatorRed light offSufficient food

Cleaning and Maintenance

The detachable design allows for easy setup and thorough cleaning.

ROJECO Smart Pet Feeder disassembled for cleaning

Image: Exploded view of the feeder showing its detachable components like the lid, tank, food outlet, soft rubber stir grain slices, stainless steel food bowl, and food bowl base, all designed for easy cleaning.

  1. Remove Lid and Desiccant: Take off the lid and remove the desiccant bag.
  2. Remove Bowl and Empty Food: Remove the food bowl and empty any remaining food from the tank.
  3. Disassemble Tank: Unlock the food tank by rotating the disassembly button at the bottom of the feeder, then lift and remove the tank.
  4. Clean Components: The food tray, stainless steel bowl, food tank, and lid can be washed in the sink.
  5. Clean Base: The base unit cannot be immersed in water. Wipe it clean with a damp cloth.

Troubleshooting

Common Issues (Simple Version)

ProblemSolution
No response when pressing buttonsThis feeder is a low-power product. The screen will lock and turn off after 60 seconds of inactivity. The feeding schedule will be dispensed normally even when the screen is off. When you press any button, the LED screen will light up but remain locked. Press and hold the "Lock" button for 3 seconds to unlock the screen.
Forgot the set feeding planUnlock the screen by pressing and holding the ON/OFF button for 3 seconds. You can then view all feeding plans. Note: If there is no operation within 10 seconds, the screen will exit the settings. Press the "Settings" button again to enter the settings interface.
LED screen displays "E" or "0"If "0" appears on the screen, it indicates a food shortage. Please replenish food promptly. Otherwise, the feeder will not dispense food. If "E" appears on the screen, it indicates a food jam. Check if there are any foreign objects in the food tank or if the food is too large.
Feeder not dispensing food
  1. Ensure dry food is used; food size should be within 0.16-0.47 inches (4-12mm) in diameter.
  2. Check if there is too much food in the food tank or if the food channel is blocked.
  3. Check for foreign objects – disassemble the food tank and check the rotor. Also check the food outlet.
  4. Check if the battery level is low – is the power adapter connected or are batteries installed? Is there a power outage?
  5. Check the feeder settings before setting the feeding plan and save the correct local time.
If you have followed all the above points but the device still cannot dispense food on time, please contact us for further assistance.
Inconsistent food portionsThe first few portions may vary, which does not mean the device is faulty. After about 6 feedings, it should be almost uniform.
How to restore factory settings?In unlocked mode, press and hold (Settings) + (Up) buttons simultaneously for 6 seconds to restore factory settings.

WiFi Version Troubleshooting

ProblemSolution
Phone cannot connect to feeder
  1. WiFi account and password should consist of numbers and letters, not exceeding 12 characters. Special characters are not supported. Do not use Chinese characters.
  2. Your phone needs to connect to 2.4G WiFi. If your WiFi is 5G, please set it to 2.4G WiFi.
  3. Ensure Bluetooth and location services are enabled on your phone.
  4. App issues: There may be some program conflicts. Please restart your phone.
Feeder disconnects from networkPoor network signal. Check the distance between your feeder and router (should not exceed 33ft/10m), and ensure there are no concrete walls or too many obstructions. Otherwise, the WiFi network may be weak and unstable.
Feeder cannot dispense food or meal count is inaccurate
  1. Please clear the bowl before feeding again.
  2. Check if the food outlet is blocked. If so, clean it before feeding.
  3. Clean the battery compartment and replace with new batteries.
Pet feeder does not work after powering on
  1. Check if the power supply is working correctly and the power cord is properly connected.
  2. Try using batteries as a power source to check if the pet feeder works normally. (When the device is powered only by backup batteries, you cannot use the APP for remote control, but the device still has memory function and can feed according to your set feeding plan.)

Specifications

FeatureSpecification
ModelPTM-003 Simple Feeder / PTM-001 2.4G WiFi Feeder
PowerAC110-240V Input; DC 5V 1A Output
Package Size13.2*13*7in / 33.5*33*17.7cm
Dual Power SupplyPower Adapter / 4 AA Batteries (not included)
MaterialABS / SUS 304 / PC
Capacity4L (suitable for dry food or ≤20% freeze-dried food)
Food Pellet Size0.16-0.47in / 4-12mm diameter
Feeding ParametersPTM-001 Version: 1-60 portions; 6g per portion; 10 meals per day
PTM-003 Version: 1-60 portions; 6g per portion; 6 meals per day
Suitable for petsCats, small and medium-sized dogs

Daily Feeding Guide

Please feed according to your pet's food intake. The feeding grams in the table are for reference only. If your pet doesn't finish the previous meal, please reduce the amount for the next meal.

Cats

Age (Months)1-22-44-66-88-12
Recommended (g)20-30g30-50g50-70g70-80g80-90g
Weight (kg)2-3kg3-5kg5-7kgPregnantLactating
Recommended (g)25-35g35-55g55-85g70-110g120-190g

Dogs

Weight (kg)Normal Activity (g)High Activity (g)Weight (kg)Normal Activity (g)Increased (g)
2kg39g45g8kg111g128g
4kg66g76g10kg131g152g
6kg89g104g12kg150g174g
14kg178g206g235g20kg233g270g307g
16kg197g228g259g22kg250g290g329g
18kg197g228g259g24kg267g309g351g
26kg274g318g361g36kg350g405g461g
28kg290g336g381g38kg364g422g480g
30kg305g353g402g40kg379g439g496g
32kg320g371g422g42kg393kg455g517g
34kg335g388g441g44kg407g471g535g

User Tips

  • The pet food should preferably be dry food with a diameter of 4-12 mm to prevent clogging.
  • Your mobile phone should connect with 2.4G WiFi. If your WiFi is 5G, please set it to 2.4G WiFi for proper connection.
  • If the feeder encounters an abnormal shortage of food, update the system and restart the sensor. Alternatively, contact the brand's official customer service for guidance videos.
  • It is not recommended for pets less than three months old.
  • To prevent pets from knocking over the feeder, it is recommended to place it in a corner or against a wall.
  • If there is no network connection for a long time after booting, and you need to search for the device again, press the feeding button for 6 seconds.
  • The device can work without Wi-Fi itself, but remote control and scheduling via the app will not be available.
  • The feeder can work with batteries only (4*AA), but the app control will not be available. Batteries are primarily for backup power.

Warranty and Support

Please read this manual carefully to avoid operational errors or damage. If you have any questions, please contact us via email at rojecoservice@126.com and include your order number. We will reply to you as soon as possible.


ROJECO 4L Automatic Pet Feeder with WiFi App Control and Dual Bowls

ROJECO 4L Automatic Pet Feeder with WiFi App Control and Dual Bowls

1:28 • 1280×720 • demonstration

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