Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your SANNCE 5MP WIFI Security Camera System. This wireless CCTV system is designed for home surveillance, offering high-resolution video, advanced human detection, two-way audio, and seamless integration with smart home platforms like Alexa.
Figure 1: SANNCE 5MP WIFI Security Camera System components.
Key Features
- 5MP video viewing, recording, and playback for clear surveillance.
- Wi-Fi access for a real plug-and-play system, minimizing cable clutter.
- Advanced H.264+ Video Compression for efficient storage.
- Support for up to 10 channels, 5MP wireless IPC access.
- Two-way voice intercom with built-in microphone and speaker for direct communication.
- Instant motion detection email alerts to notify you of activity.
- HDMI and VGA outputs for versatile display options (TV, monitor, computer).
- Simple-to-use mobile app for remote monitoring.
- True day and night continuous protection with up to 100ft night vision and Smart IR.
- IP66 weatherproof cameras suitable for both indoor and outdoor use.
Figure 2: Visual summary of the system's key features.
What's in the Box
The package contents vary based on the kit purchased (4, 6, or 8 cameras). Please verify all components upon unboxing.
8CH NVR + 8 Pcs Camera Kit
Figure 3: Components included in the 8-camera kit.
- 1x NVR (Network Video Recorder)
- 8x Cameras
- 1x 1m Network Cable
- 3x Extend Antennas
- 9x Power Adapters
- 1x USB Mouse
- 1x User Manual (this document)
- 1x Wall Sticker
- 8x Screw Bags
8CH NVR + 6 Pcs Camera Kit
Figure 4: Components included in the 6-camera kit.
- 1x NVR (Network Video Recorder)
- 6x Cameras
- 1x 1m Network Cable
- 2x Extend Antennas
- 7x Power Adapters
- 1x USB Mouse
- 1x User Manual (this document)
- 1x Wall Sticker
- 6x Screw Bags
8CH NVR + 4 Pcs Camera Kit
Figure 5: Components included in the 4-camera kit.
- 1x NVR (Network Video Recorder)
- 4x Cameras
- 1x 1m Network Cable
- 1x Extend Antenna
- 5x Power Adapters
- 1x USB Mouse
- 1x User Manual (this document)
- 1x Wall Sticker
- 4x Screw Bags
Product Overview
This section describes the main components of your SANNCE security system. Please note that specific diagrams for NVR ports and camera components are not available in the provided image resources, so descriptions are textual.
NVR Introduction
- WiFi Antenna Ports: For connecting the included WiFi antennas to enable wireless communication with cameras.
- VGA/HDMI Output: Connect to a monitor or TV for video display.
- USB Ports: For connecting the USB mouse for control and for USB backup devices.
- Power Input: Connect the DC12V power adapter.
- Audio Output: For connecting external speakers (if desired).
- Ethernet Port: For wired network connection to a router, enabling internet access and remote viewing.
Camera Introduction
- WiFi Antenna: For wireless connection to the NVR.
- HD Lens: Captures 5MP video.
- Infrared LEDs: Provides illumination for night vision.
- IR-CUT Filter: Automatically switches between day (color) and night (black & white) modes.
- Microphone: Built-in for audio recording and two-way communication.
- Speaker: For two-way audio communication.
- Metal Housing: Durable and weatherproof enclosure.
- Mounting Bracket: Allows for flexible positioning and installation.
- Ethernet Port: Optional wired network connection.
- Power Input: Connect the DC12V power adapter.
Setup
1. Easy Plug and Play Installation
The SANNCE system is designed for easy setup with a wireless connection between the NVR and cameras, eliminating the need for video cables.
Figure 6: Wireless connection setup.
- Connect the NVR to a power source using the provided power adapter.
- Connect the NVR to a monitor/TV via HDMI or VGA.
- Connect the NVR to your router using the included network cable for internet access (optional for local viewing, required for remote access).
- Power on each camera using its respective power adapter.
- The cameras will automatically connect to the NVR via Wi-Fi.
2. Secure Wireless Connection & Auto Cascading
The system offers a secure wireless connection with stability and reliability, capable of reaching up to 300M without obstacles. It also features auto cascading and trunking connection to extend the wireless range.
Figure 7: Wireless coverage in a home environment.
Figure 8: Wireless Auto Cascading feature.
For optimal wireless performance, ensure cameras are within range of the NVR or another camera that can relay the signal. Thick walls or metal structures can reduce signal strength.
Operating
1. Video Quality and Night Vision
Experience crystal-clear 5MP video resolution for both day and night surveillance. The cameras provide up to 100ft (30m) infrared night vision with Smart IR technology.
Figure 9: 5MP Crystal-Clear Vision vs. 1080p.
Figure 10: Day and Night vision comparison.
Figure 11: Wider surveillance coverage with 30m IR night vision.
Figure 12: Example of 100ft IR Night Vision.
2. Intelligent Human Detection and Alerts
The system features intelligent human detection, distinguishing human shapes from other moving objects like pets or vehicles. Customize detection zones and time settings for precise monitoring and receive real-time alerts.
Figure 13: Intelligent human detection in action with customizable zones.
Figure 14: Real-time alerts for human detection.
Alerts can be sent via email, push notifications to your mobile app, or accessed remotely.
3. Two-Way Voice Communication
Utilize the built-in microphone and speaker for two-way voice communication. This allows you to speak to visitors or deter intruders directly through the camera.
Figure 15: Two-way voice communication in use.
Figure 16: Interacting with visitors via two-way audio.
4. Remote Access and Storage
Monitor your property from anywhere using the simple-to-use mobile app. The system supports both local HDD storage (up to 10TB) and optional cloud storage for your recordings.
Figure 17: Remote access via mobile app.
The NVR supports a 1 SATA interface for an internal Hard Disk Drive (HDD) with a capacity of up to 10TB (3.5 inches) for local storage. Additionally, cloud storage options may be available through the mobile application.
5. Smart Home Integration
The system is compatible with Alexa, allowing for voice control and integration into your smart home ecosystem.
Figure 18: Working with Alexa.
Maintenance
- Weather Resistance: The cameras feature IP66 weatherproof metal housing, ensuring reliable operation in various weather conditions, suitable for both indoor and outdoor installation.
- Operating Temperature: Ensure the cameras and NVR operate within their specified temperature ranges:
- NVR: 14 °F ~ 131 °F (-10 °C ~ 55 °C)
- Camera: -4 °F ~ 140 °F (-20 °C ~ 60 °C)
- Regular Cleaning: Periodically clean camera lenses to ensure clear image quality. Use a soft, damp cloth.
- Firmware Updates: Check the manufacturer's website or app for available firmware updates to ensure optimal performance and security.
- Hard Drive Management: If using local HDD storage, regularly back up important footage and ensure sufficient space is available. The NVR supports up to 10TB capacity.
Troubleshooting
No Video/Image on Monitor
- Check all power connections for the NVR and monitor.
- Ensure the HDMI/VGA cable is securely connected to both the NVR and the monitor.
- Verify the correct input source is selected on your monitor/TV.
Cameras Not Connecting to NVR
- Ensure all cameras are powered on and within range of the NVR or another connected camera (for cascading).
- Check for physical obstructions (thick walls, metal) that might interfere with the Wi-Fi signal.
- Restart both the NVR and the cameras.
- If issues persist, you may need to manually pair cameras to the NVR (refer to the full user manual for detailed pairing instructions).
Poor Wi-Fi Signal/Intermittent Connection
- Relocate cameras or the NVR to improve signal strength.
- Utilize the auto cascading feature by placing cameras strategically to relay signals.
- Consider using the Ethernet port on cameras for a wired connection if wireless is consistently unreliable in a specific location.
Motion Detection Not Working Accurately
- Adjust the sensitivity settings in the mobile app or NVR interface.
- Refine the customized detection zones to exclude areas with constant, irrelevant motion (e.g., swaying trees, busy roads).
- Ensure the camera lens is clean and free from obstructions.
Specifications
Figure 19: Detailed technical specifications for the NVR and IP Cameras.
The system's specifications are detailed in the image above. Key specifications include:
NVR Specifications:
- Video Format: H.264+
- IP Video Input: 10CH Wireless
- Max Recording/Playback Resolution: Up to 5MP (2560x1920)
- HDD Capacity: Up to 10TB (3.5 inches)
- Wireless: IEEE802.11b/g/n
- Working Temperature: 14 °F ~ 131 °F (-10 °C ~ 55 °C)
IP Camera Specifications:
- Video Resolution: 5MP (2880 X 1620)
- Image Sensor: 1/2.8" Progressive Scan CMOS
- Lens: 3.6mm, Angle of View 70°
- Night Vision Distance: Up to 100ft/30m
- Weatherproof Rating: IP66
- Operating Temperature: -4 °F ~ 140 °F (-20 °C ~ 60 °C)
User Tips
- For optimal wireless performance, try to minimize the number of walls or large metal objects between the NVR and cameras.
- When setting up human detection zones, focus on areas where human presence is expected and exclude areas with frequent non-human motion to reduce false alarms.
- Regularly check the mobile app for notifications and review recorded footage to ensure the system is functioning as expected.
- If you experience slow remote viewing, ensure your internet connection (both at home and on your mobile device) is stable and has sufficient bandwidth.
Warranty and Support
For warranty information, technical support, or further assistance, please refer to the official SANNCE website or contact their customer service directly. Keep your purchase receipt for warranty claims.
