Mpow EM16 Mini Wireless Earbud User Manual

USER MANUAL

Mini Wireless Earbud
Mpow EM1
6

Pair

Pair
Pair

Play

Play

Call

Call

ON / OFF

ON
OFF

Charge

Note: Please keep charging port dry before charging.

Charging

Dual-point Connection

Dual-point Connection
Dual-point Connection
Dual-point Connection

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References

Questions and answers

Helpful product questions tied to this manual. Each item links to the full Q&A page.

Questions & Answers

Use this section to ask about setup, compatibility, troubleshooting, or anything missing from this manual.

  1. Can you connect it to a laptop?
    Even if you add a device. It will be described as an unknown device.
    ノートパソコンとつなげますか?
    デバイス追加しても。不明のデバイスと表記されてしまいます。

    樋口宮子 asks <em>Can you connect it to a laptop?
    Even if you add a device. It will be described as an unknown device.<e/em>
    ノートパソコンとつなげますか?
    デバイス追加しても。不明のデバイスと表記されてしまいます。
    Manuals+ clarified question
    Question

    How do I connect the Mpow EM16 to a laptop, and why is it showing as an unknown device?

    Answer

    Yes, you can connect the Mpow EM16 to a laptop, provided the laptop supports Bluetooth. If it is appearing as an "unknown device," it usually means the earbud is not in pairing mode or the laptop's Bluetooth driver is struggling to identify the device profile.

    To resolve this, please follow these steps:

    • Enter Pairing Mode: Ensure the earbud is turned off first. Press and hold the MFB (Multi-Function Button) for about 5-7 seconds until the indicator light flashes red and blue alternately. If you only see a blue light, it is powered on but not in pairing mode.
    • Refresh Laptop Bluetooth: On your laptop, turn Bluetooth off and then back on. Remove any existing "Unknown Device" entries from your Bluetooth list before searching again.
    • Select the Correct Device: Look for "Mpow EM16" in the list of available devices and click connect.
    • Check Drivers: If it still shows as unknown, you may need to update your laptop's Bluetooth drivers via the Device Manager (Windows) or System Updates (Mac).

    Note: Ensure the earbud is not currently connected to your phone, as it may prioritize that connection over the laptop.

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