SOUNDPEATS TRUESHIFT2
MANUFACTURER
Shenzhen SoundSOUL Information Technology Company Limited
Room 1308-1309, Building B, Huihai Square, Chuangye Road,
Longhua District, Shenzhen, China. 518109
support@soundpeatsaudio.com
www.soundpeatsaudio.com
TrueShift2
USER MANUAL
Package Content
Specifications
- Bluetooth Version – 5.0
- Bluetooth Chipset – AB1536U
- Maximum working range – 10m (without obstacle)
- Working Time – About 6 Hours
- Earbuds Charging Time – About 2 Hours
- Charging Case Charging Time – About 4 Hours
- Charging Case Recharge Earbuds – 16 times
- Output – 5V/1A
Product Diagram
Button Control
- Power On – Take Out the earbuds from the charging case Press and hold the MFB for 1.5s in of status
- Power Off – Place back the earbuds into the charging case Hold and Press the MFB for 10s in on status
- IncreaseVolume – Single tap the MFB of the right earphone
- Reduce Volume – Single tap the MFB of the left earphone
- Play/Pause – Double tab the MFB of the earphone
- Play Previous – Hold and press the MFB of the earphone
- Play Next – Hold and press the MFB of the Right earphone for 1.5s
- Answer/hang Up Phone Call – Double-tap the MFB of the earphone
- Reject Phone Call – Hold and Press the MFB of earphone for 1.5s
- Call Switching – Hold and press the MFB of earphone for 2s
- Activate Voice Assistant – Triple tap the MFB of the earphone
Wearing
- Identify the left and right earbuds.
- Insert the earbuds into your ears and adjust to find the best angle with the microphone downwards.
- Make sure the ear-tips seal the ear canals.
Getting Start
Pairing and Re-Pairing
- Left and right earbuds will pair with each other when taken out both simultaneously from the charging case with power. After pairing successfully, the left and right earphones will emit a prompt sound of a successful pairing. Then the left earphone indicator flashes white, and the right indicator flashes In red and white with the voice prompt “pairing”, which indicates that the earbuds enter the pairing mode.
- Activate the Bluetooth in your device and hit “SOUNDPEATS TrueShift2″ on the Bluetooth list, once paired, the right earbud will emit a voice prompt-connected”.
- SOUNDPEATS TrueShift2 can remember previously paired devices. Activate the Bluetooth in your device they have paired before, and they would automatically connect to it after being taken out from the case. If not, hit “SOUNDPEATS TrueShift2” on the Bluetooth list and re-connect It
Note:
1. When take out one earphone, if the left and right earphones are not paired within 6 seconds, the earphones will enter a pairing state and can be used individually.
2. If you want to charge the pairing device but already in “connected status with the previous one, you can force earbuds to enter Into pairing mode — only need to press the MFB for 6s.
Factory Reset
(Try the following steps if you fail to build connection between two earbuds, or between earbuds and device)
1. Clear the pairing record between the earbuds and all of your devices.
2. Hold and press the MFB of both earbuds for 10 seconds when in charging status, the LED indicator of both earbuds will flash white and red 2 times if resetting successfully.
Charging
SOUNDPEATS TrueShiff2 Bluetooth earphones are equipped with a compact and lightweight charging case which is not only a charging dock to charge the earphones, but also a carrying case. With a built-in rechargeable battery, the charging case can provide up to 16 times full charge for the earphones.
Charging the Headphones
The earphones are partially charged at the factory. Please make sure they are fully charged before first use.
1. Put the earphones into corresponding charging slots, make sure the charging contactors are attached.
2. The LED indicators on the earphones turn red to start charging.
3. The earphones are fully charged when red indicator turns off.
Charge the case
When put the earbuds Into the charging case, and then the earphone LED is not on, which means the charging case battery is low, you should charge it in time.
1. Connect the charging port with any USB charging adapter(The current is no greater than 1A).
2. Please charge the earphones at least once every 3 months when not in use for a long time.
Charging other devices
When your phone or other device is low on power, connect the charging cable to the charging box to make an emergency charge for your phone or other devices. (Charging box has a stable output of 5V / 1A)
Warranty
We warrant this device 12 MONTHS from the date of the original purchase for manufacturer defects.
® support@soundpeatsaudio.com
® www.soundpeatsaudio.com
Please scan the OR code to check the detailed PDF manual.
https://soundpeatsaudio.com/downloads/
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used In accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment Into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
SoundPeats Trueshift2 Manual – Optimized PDF
SoundPeats Trueshift2 Manual – Original PDF
References
- User Manualmanual.tools
Why does the left hearing aid discharge fast? It lasts about 35 minutes and turns off
Por que el audífono izquierdo se descarga rápido?, dura como 35 minutos y se apaga
Por que el audífono izquierdo se descarga rápido?, dura como 35 minutos y se apaga
Why does my left SoundPeats Trueshift2 earbud discharge quickly and turn off after 35 minutes?
If your left SoundPeats Trueshift2 earbud is discharging significantly faster than the rated 6 hours, it may be due to a charging connection issue or a software glitch. Please try the following troubleshooting steps:
If the earbud continues to die after 35 minutes despite a successful reset and cleaning, the internal battery may be defective. Since the product carries a 12-month warranty, you should contact SoundPeats support at support@soundpeatsaudio.com for a replacement.
Read the full Q&A page
I have tried the reset many times but still only one earbud at a time will connect
Why are my SoundPeats TrueShift2 earbuds only connecting one at a time even after a factory reset?
If your SoundPeats TrueShift2 earbuds are only connecting one at a time (Mono Mode) despite reset attempts, it usually indicates that the earbuds have not successfully paired with each other before connecting to your phone. Please follow these specific steps to ensure a proper sync:
If the issue persists, ensure the charging contacts are clean, as a poor connection in the case can prevent the reset command from registering on both units.
Read the full Q&A page
Falls out while sitting. Useless. Poor purchase.
How can I prevent my SoundPeats TrueShift2 earbuds from falling out?
To improve the fit and stability of your SoundPeats TrueShift2 earbuds, please try the following steps based on the manual's wearing instructions:
If you have tried all ear-tip sizes and still cannot achieve a secure fit, you may want to contact SoundPeats support at support@soundpeatsaudio.com regarding their 12-month warranty for manufacturer-related issues.
Read the full Q&A page
Even with me…
The left is getting paired but I cannot hear the voice at all.. I had rest so many times… But still the problem persist
The left is getting paired but I cannot hear the voice at all.. I had rest so many times... But still the problem persist
Why is my left SoundPeats TrueShift2 earbud paired but not producing any sound even after multiple resets?
If your left earbud is paired but silent after multiple resets, please try the following specific steps to ensure the reset and re-pairing process is completed correctly:
If the left earbud still produces no sound after a confirmed successful reset (indicated by the LED flashes), there may be a hardware defect. Since the product carries a 12-month warranty, you should contact support@soundpeatsaudio.com for further assistance.
Read the full Q&A page
I reset it many times, but I can’t pair it.
何度もリセットしますが、ペアリングできません。
can anyone assist with this at soundpeats, or arrange a replacement?
I found that they occasionally unpair from each other. Follow the factory reset instructions FULLY to get them to pair again properly, may need to try several times. Keep an eye out for the flashing light to ensure it has been reset. To prevent this from happening again (too many times), you can disconnect the device on your phone before returning to the case.
How do I fix SoundPeats TrueShift2 earbuds when they unpair from each other?
If your SoundPeats TrueShift2 earbuds occasionally unpair from each other or fail to connect to your device, you should perform a factory reset. According to the manual, follow these steps:
Once reset, take both earbuds out of the case at the same time to allow them to re-pair with each other before connecting them to your phone. As a preventative measure, you may also try disconnecting the earbuds from your phone's Bluetooth menu before placing them back in the case.
Read the full Q&A page